The conversation started at 11:30Am on Monday 23 June 2014, now at present 1:24 i still dint received a proper response for many queries which i pur forward to the chat agent( Khalid K) and supervisor,( Saraswati S)
Item number 201101302562
Paisa pay id 36601825662
Find the below chat for reference,
its been 35 mins the chat was hand over to sarawati s without a single response,
Khalid K.
Hello, Welcome to eBay Live Chat support. My name is Khalid. How may I assist you today?
rajagopalan236
Yes ,
Khalid K.
Once you purchase the item from eBay, seller is given 5 days to ship and 7 days to deliver the item at your shipping address. Once the item is shipped you will get an intimation in your eBay My messages and your registered email address and you might receive the item in within 7 days after the shipment is done .
Khalid K.
This is our time line so within this it will get deliver to you.
rajagopalan236
dont you have a Quality team to check the quality of the agents?
rajagopalan236
delivery dates will not be mentioned until it ship it, it will be not updated,
rajagopalan236
these details i might itself know,
rajagopalan236
why your sitting there and responding user as casually
rajagopalan236
but in the purchased page i saw Estimated delivery date is Wed 25 Jun,
rajagopalan236
Y the ___ your mentioned as like that
rajagopalan236
?
rajagopalan236
or y you the seller mentioned it as like that?
Khalid K.
Yes that estimated time was given by seller, so no need to worry it will sure get deliver you within the timeline.
rajagopalan236
timeline in the sense ?
rajagopalan236
8-10 working days or seller mentioned one 25th june.
rajagopalan236
which one is true man
rajagopalan236
y you people are hiding those details.
rajagopalan236
wats the problem on shipping my product on time line,
Khalid K.
The timeline which I provide to you above of 5 days maximum for shipment and a week time it will get deliver to you.
rajagopalan236
stop
rajagopalan236
you
rajagopalan236
in purchase page i can see estimated delivery date is 25 june.
rajagopalan236
then you people telling a fraudulant information
rajagopalan236
which one is true i just want to know as soon as possible
rajagopalan236
now
rajagopalan236
What the ____ supervisor doing for more than one hours
rajagopalan236
?
rajagopalan236
still laughing with other users
rajagopalan236
?
Khalid K.
The estimated time is given by seller by wich you will get item and incase you wont get so the timeline I told you that was maximum so within that it will sure get deliver to you.
rajagopalan236
still cant understand y there is two time line for this?
Khalid K.
Okay so superviosr is available now shall I transfer?
rajagopalan236
but y it has been shipped with in 48-72 hours last month.
rajagopalan236
?
rajagopalan236
y cant you send to the same blue dart as it has been done last time?
rajagopalan236
yes
rajagopalan236
transfer
rajagopalan236
please
Khalid K.
Please be online.
rajagopalan236
thanks atlast doing the correct help
Khalid K.
Has transfered you to:Saraswati S.
Saraswati S.
Hello this is Saraswati howmay ,I help you?
rajagopalan236
hi
rajagopalan236
so y there is delay on shipping the item
rajagopalan236
every time ill get shipped with in 48-72 hrs on blue dart
rajagopalan236
but this time y the shipping is too worst
rajagopalan236
checked with the seller they provided this bluedart: 69104837690
rajagopalan236
they told me it has been handed over to ebay on 19th which is the purchased date itself
rajagopalan236
then after that y its not on time
rajagopalan236
u still there?
rajagopalan236
saraswathy r you still there?
rajagopalan236
its been 2.30 hours im still struct on this chat without a proper response.
rajagopalan236
r you finding the fault on it or reason for me to leave the chat soon
rajagopalan236
?
rajagopalan236
hellloo
rajagopalan236
?
rajagopalan236
can you respond me please
rajagopalan236
hello
rajagopalan236
fishing:?
rajagopalan236
any updates please
rajagopalan236
do you want me to go in local words\
rajagopalan236
r you making me temp you _______
rajagopalan236
so you ur not at you r place now
rajagopalan236
left for a coffee break
rajagopalan236
?
rajagopalan236
respond to me
rajagopalan236
its been 30mins the agent has handed over to you mind it
rajagopalan236
this is not fair on your side
rajagopalan236
let the social networks know these kind of late response from the agent and the supervisor now itself
With regards,
Rajagopalan Rs
+91 9894236229
