Item ordered and not received after one month passed

[tarak_in1]

Hello,

I have opened dispute console and am not satisfied with the sellers behaviour and response so i would like to go with the "I feel I have no other option but to escalate this to a claim" option in ebay to alert trust and safety team to come in picture. I have paid for the item and i have not received yet after one month passed for that order. Please tell me how will enable "I feel I have no other option but to escalate this to a claim" option to take further necessary action. My seller ID is g_mongia which is one of the fraud seller in ebay members list.
Looking for fast reply from ebay.

Thanks in Advance

[vandy@ebay.com]

Hello Tarak,

I regret the unpleasant experience you had. I wish to reiterate the fact that eBay strives to takes all the necessary steps possible to protect its buyers from unpleasant experiences.

I suggest you to click on the View Dispute and select the third option "I feel I have no other option but to escalate this to a claim" and the screen will guide you further.

For detailed queries you can Contact Us

Regards
Vandy

Regards,
Vandy