Item delievered to a wrong place and no refund or replacement yet.

arhamshamsi2
Community Member
I purchased item id 150898568291 on September 28, 2012 from seller nirajk11 who never answered my email or phone call after I made payment but he shipped the item on October 3 through DTDC AWB No. – Z74645428 and DTDC delivered it to a wrong place on October 4.
I contacted DTDC and they said that the person who delivered the item at wrong place have left the job.I emailed DTDC but I am unable to get any kind of help from them.
Paisa Pay initiated the refund as seller didn't marked shipped but they then told me that seller have showed us a proof and that I hae recieved the item and then I raised a claim through Ebay Gurantee and they did the same they called me and told me that seller have showed us the proof and that they are closing the case.
I asked DTDC for the DRS copy and I found out that no relation is mentioned by the receiver.
I have opened a case on seller as a last hope but I am not seeing any hope with it also..
I do not know what to do now...
I would suggest everyone out there that buy only from websites which offer cash on delivery option.
Message 1 of 3
latest reply
2 REPLIES 2

Item delievered to a wrong place and no refund or replacement yet.

Dear Member,

Online tracking on DTDC shows that item has been delivered to your city and hence the claim was closed. Be rest assured, we will look into the issue and update you! 🙂
Message 2 of 3
latest reply

Item delievered to a wrong place and no refund or replacement yet.

arhamshamsi2
Community Member
but i have not recieved anything and even the dtdc person of my area agree to this that they did wrong delivery but they are not helping me.
Message 3 of 3
latest reply