HORRIBLE customer support.. no reponse since 15 days

tejaswis
Community Member
I got an item which doesnot meet description and raised a complaint immediately for a refund.
Its been more than 15 days and there is no ebay guarantee advisor who has turned up..
my money is at stake!!
called up customer care for more than 5 times during this time...
I dont know what will happen and how long I need to wait further to start initial discussion as well!!
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HORRIBLE customer support.. no reponse since 15 days

ana2611
Community Member
Very True!!
I purchased 2 Items in combined shipping and received only one. Called up seller and he was totally unsupportive. Then I logged Refund request which was finally rejected without even contacting me. I've called, chat online and send e-mail also to customer care but with no positive response. That too when I've proof to show that I received only one item as what weight is mentioned in the cover, same is the weight of item I received.
Please be assured, they have robbed you off your money. I think customer care has joined hands with seller!!! They say they will respond in 24-48 hours, however, its been 6 days that I've received no response on my email.

Let me know if you receive any kind of help.
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HORRIBLE customer support.. no reponse since 15 days

vkrm2000
Community Member
@all BUYERS
THESE CHEATING SELLERS HAVE FULL SUPPORT OF eBay, otherwise how it is possible??????????
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