For Replacement of product

Dear Ebay team,  I have ordered Dermaroller 2mm with serum (payment ID46090235188 record no.148) on 25.09.2017, as referral person forgot to inform me description of correct product. After receiving (03.10.2017) the product I come to know it should be 1mm. So I have called to seller (04.10.2017)and informed about the same and request to replace the same because it is useless for me. She said it could not be replaced you should purchase other one. When I asked her, where you are calling from? She replied from EBay, and in EBay not having policy of replacement of refund. I knew she makes me fool.  Team, I assured you that main packing of product is fully wrapped and totally unused. If required I shall provide you pics of product itself. It is waist for me. I done purchase 1st time from Ebay, have bad experience.  Kindly do the needful. I am looking forward for your appropriate action.

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For Replacement of product

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