Dear ,
Case still open ? Why ebay customer support team not take care about this serious matter? I think it’s a bad advertisement for ebay!!!
-----Original Message-----
From: eBay India Customer Support - incswebhelp [mailto:incswebhelp@ebay.com]
Sent: Thursday, March 25, 2010 6:56 PM
To: sudiptoroychowdhury@gmail.com
Subject: [SPAM] IN82004 Re: GS=C39025 I need a Refund / Refund not received [#IN ?01 ] (KMM22362805I15977L0KM)
Hello,
Thank you for writing to eBay. My name is Johndel and I understand your concern regarding your recent transaction with your trading partner "makats_vips", concerning the item number: 250585669456. First, I would like to apologise for our delayed response and the inconvenience this may have caused.
Please be assured that we take reports of this nature very seriously, and this seller's account will be reviewed for possible action. Such action may include issuing a warning to the seller, temporarily or indefinitely suspending the seller's account or, terminating the seller's membership with eBay. Due to privacy concerns, I cannot discuss the details of any action taken. This position assures that a member's personal account history always remain private.
At this time, the seller you reported is no longer a registered user.
This occurs when a user cancels his or her membership or the membership is suspended. Once a membership is cancelled or suspended, the user is unable to bid, sell, or leave and receive feedback on eBay. Due to eBay's Privacy Policy, we cannot provide you with information regarding the details of this investigation or the seller's account. This policy is for the protection of all eBay members.
Meanwhile, I strongly encourage you to file an "Item Not Received" or "Item Significantly Not As Described" case in the Resolution Centre.
Buyers can file a case between 10 and 45 days after the transaction date. Even though your seller is currently not registered with eBay, he or she will still be able to respond to this case.
This resolution process is designed to facilitate communication between you and the seller so you can get either your item or a refund from the seller.
To file an "Item Not Received" or "Item Significantly Not As Described"
case, please follow the steps below:
1. Click on "My eBay" from the top of most eBay pages and sign in.
2. Click on "Resolution Centre" from the link on the left hand side.
3. Click on "I haven't received it yet" or "I received an item that does not match the seller's description" and follow the instructions.
You may also be eligible to file a claim under eBay's Standard Purchase Protection Program once you have initiated a case. For more information, please see the help page below:
http://pages.ebay.in/help/tp/isgw-buyer-protection-steps.html
On this page you will also find information on other options available to report and resolve this matter, including:
- Communicating directly with your seller.
- Reporting the transaction to your payment issuer.
- Contact the shipping company used to send payment or the item (if
misrepresented)
Thank you for bringing this matter to our attention. Should you need further assistance, please do not hesitate to write us back.
With kind regards,
Johndel C.
eBay Customer Support
_______________________________
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Original Message Follows:
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Form Message: %42100% 121608
D_ID032220101129D_ID/W_ID195828802W_ID/S_ID203S_ID
Subject: GS=C39025 I need a Refund / Refund not received [#IN ?01 ]
User Feedback: 1
User State: ?01
Browser info: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; Creative AutoUpdate
v1.40.01)
PaisaPay > Buying with PaisaPay > I need a Refund / Refund not received
Item number(s):
250585669456 $IN IN !00033! 011910 ?01 -00
Message: Dear Tech,
Please help me, and find trail mail, still this person not
provide me the PenCAM drive
Dear Sir,
As per telephonic conversation with you, it was settled that
you replace this Product (8gb Pen Cam) Thank you very much to you to
replace this product.
Below Is my Shipping address & after shipping pls send me the shipping
detail.
Sudipta Ray Chaudhury
C/O Debaki Ray Chaudhury
SouthNandankanan, P.O- Rahara, P.S- Khardaha, Dist - 24pgs (n)
Kolkata West Bengal 700118
India
Thanks and Regards
SUDIPTo RoY CHowDHURY
NETWORK ADMINISTRATOR
Trimax IT Infrastructure & Services Limited
(An ISO 27001:2005 Certified Company)
115 E, Lenin Sarani, 3rd Floor, Moulali crossing
Kolkata 700013
Cell : +91 9836633263
Mail to : sudiptar@trimax.in
From: Sudipto Roy Chowdhury [mailto:sudiptoroychowdhury@gmail.com]
Sent: Thursday, March 04, 2010 8:23 PM
To: 'makatsvips@gmail.com'
Subject: RE: sudipta_matrix has sent a question about item
#250585669456, that ended on 02-Mar-2010 11:44:35 IST - 8GB SPY PEN
CAMERA
Dear Sir,
It?s ok. Tomorrow I will send this material via currier.
And sending you Shipping details through mail.
Thanks and Regards
SUDIPTo RoY CHowDHURY
NETWORK ADMINISTRATOR
Trimax IT Infrastructure & Services Limited
(An ISO 27001:2005 Certified Company)
115 E, Lenin Sarani, 3rd Floor, Moulali crossing
Kolkata 700013
Cell : +91 9836633263
Mail to : sudiptar@trimax.in
From: eBay Member: makats_vips [mailto:member@ebay.in]
Sent: Thursday, March 04, 2010 11:35 AM
To: sudiptoroychowdhury@gmail.com
Subject: Re: sudipta_matrix has sent a question about item
#250585669456, that ended on 02-Mar-2010 11:44:35 IST - 8GB SPY PEN
CAMERA
eBay sent this message to Sudipta RayChaudhury (sudipta_matrix).
Your registered name is included to show this message originated from
eBay. Learn more.
Seller has responded to your question about this item
Do not respond to the sender if this message requests that you complete
the transaction outside of eBay. This type of offer is against eBay
policy, may be fraudulent, and is not covered by the eBay Buyer
Protection Program. Learn More.
Dear sudipta_matrix,
Hello Sir,
Sorry For Inncoonvience
Below Is my Shipping address & after shipping pls send me the shipping
detail.
Shipping Address:-
Barkha MAkati
59,Nand Bhuvan,
Rm No :- 54,new hanuman lane,
Babu genu road,
Kalbadevi Road,
Mumbai - 400002
Cell No :- 9619829533.
Thanks,
Makati.
- makats_vips Click "respond" to reply through Messages, or go to your
email to reply
_______________________________________
From: sudipta_matrix
To: makats_vips
Subject: sudipta_matrix has sent a question about item #250585669456,
that ended on 02-Mar-2010 11:44:35 IST - 8GB SPY PEN CAMERA
Sent Date: 03-Mar-2010 20:48:08 IST
Dear makats_vips,
Dear Sir,
As per telephonic conversation with you, it was settled that you provide
me the actual address of you. Now it is my request to you to send me the
same attend early hour.
Thanks and Regards
SUDIPTo RoY CHowDHURY
NETWORK ADMINISTRATOR
Trimax IT Infrastructure & Services Limited
(An ISO 27001:2005 Certified Company)
115 E, Lenin Sarani, 3rd Floor, Moulali crossing
Kolkata 700013
Cell : +91 9836633263
Mail to : sudiptar@trimax.in
- sudipta_matrix
8GB SPY PEN CAMERA
Item ID: 250585669456
End time: 02-Mar-2010 11:44:35 IST
Seller:
makats_vips (12 )
87.5% Positive Feedback
Member since 20-Jan-2010 in India
Location: MH, India
Listing Status: This message was sent while the listing was closed.
