item id: ***
Payment date: 21-08-2015
Seller updated that he has shipped the item on 24-08-2015 and given an india post tracking id this was found to be invalid.
Claimed for refund on: 28-08-2015
Claim Id: ***
Customer care is not responding properly and the item is removed from my paisa pay listing. Its been 25 days since I applied for the claim. When I ask the customer care they are saying that they are waiting for the seller response. In the website it is written that they will close the case in 5 days if the seller does not respond. It is been 13 days since the seller did not respond. What a pathetic experience. Is this the buyer protection you offer ? What is happening ???? I have called the customer care around 7 times and everytime they say I understand sir we want 24-48 hours. I hope they wantted to say 24^48 hours. They will place the call in hold for minimum of 10 minutes wasting the time. The most irritating support I have encountered.
