I had purchased many time on ebay and never had any problem but today I purchased an item using paisa pay and made payment through netbanking. Money got deducted and transaction is reflected in my hdfc bank account but here is the surprise no paisapay transaction reflected in my ebay account. I have reference ID as description as a part of bank accoutn statement which is in two parts:
1) 325669019-eBayPaisaPay
2) 504154648
price: Rs. 3,190
Purchase Date: 04, May 2012
I contacted customer support and he has no clue and he told me that he dont know how to track the transaction !!!
he told me to forward my case details to paisapaydocs@ebay.com which I did but I am surprised how it can happen at first place.
Why tech support cannot find a transaction it is simply unacceptable.
I read at many places that paisa pay is secure. is it really !!
I will wait for 4-5 days then i will consider look for other options for refund which i will surely get...
Paisa pay is faulty in my case and non reliable so i will think 100 times before using it again...