Ebay India ignoring customers

[sonu.hyd]

Hi,

I have purchased a 3G modem in march'2011 with Paisa pay id 28658796670. I used a free gift code HOLIFEST02 (iball headphones) during the purchase. I was told by ebay representative that the gift item would be delivered within 45 days.

Now it is over 70 days and I haven't received the gift item yet.

I even tried contacting customer care .... but still they need "more time / don't have an update". I don't understand whether these guys have a time sense at all (do they understand the difference between 45 days & 70 days ...!! )

It is obvious to see in these forums that whoever is making a request for delivery of their free items, they are being ignored completely by Ebay India staff and they tend to be attending other queries which don't request a free item.

I am just writing this feedback in a hope that someone responsible would have a look at it and act accordingly ...!!


Sridhar

[seemak@ebay.com]

Dear sonu.hyd,

Apologies for the inconvenience faced by you. I will get back to you with an update on the status of your gift.

Regards,
Seema

[sonu.hyd]

Thanks Seema for looking into the matter.
An initiative from your end would be strongly appreciated.

Regards,

Sridhar.

[sonu.hyd]

Hello Seema

When will I get an update from u ??? or will you take forever to reply ?

[seemak@ebay.com]

Dear sonu.hyd,

As per the update received from our Marketing team your gift has been returned to origin and hence we need your updated address where the gift needs to be dispatched.

You can mail your address on the following email id

inpromotions@ebay.com

Please mention your User ID and PaisaPay ID in the item title

Regards
Seema

[sonu.hyd]

Hi Seema,

I have updated my address by sending an email to the mail id provided by you,
Pls do the needful,

forum link: http://forums.ebay.in/thread.jspa?forumID=300000000&threadID=500009073
I am updating you my address as follows :
Pls dispatch the gift item via First Flight couriers or Indian Speed Post only.

A.Sridhar Naidu,
Room No. 01, Old Engg Hostel,
Opp UCO Bank, L&T Kansbahal North colony;
Sundergarh Dist, Rourkela, Orissa - 770034.
Mob: 9861785324, 9439733183.

Pls dispatch the gift item via First Flight couriers or Indian Speed Post only.

Regards,

Sridhar

[izaan.ahmed]

Hello ebay.india team

I recently sign in on ebay.India, Actually I want to purchase a benQ led monitor, I like (BENQ 24" E2420HD Full HD LED TFT WideScreen Monitor-3YR) listed on ebay.india. After reading some review of this monitor finally, I surf benQ.india site in which they stated that they have LCD monitor of this brand not LED Monitor. It might be some mistake from your end at my point of view. Please clarify my confusion I stuck in between LCD or LED. If that item is a LCD monitor it's a big blunder. I wish I was wrong. waiting for your revert

Thanks & Regards
Imran Ahmed

[sonu.hyd]

Hi Seema
Any updates about the gift item yet ?
Has it been dispatched ?

Regards,
Sridhar

[seemak@ebay.com]

Dear sonu.hyd,

As per the update received from Blue dart, your gift has been delivered please confirm if you have received it

Your tracking number is 13220234893

Regards
Seema

[sonu.hyd]

Dear Seema,

My previous and present address indicate I am at ORISSA - Sundergarh Dist.

But the AWB No. 13220234893 of Blue Dart was delivered to some K.Mausam at Gondia - MAHARASHTRA.

ORISSA & MAHARASHTRA are not the same states as you can see.

Kindly check at your end and provide me the correct details.

Regards,

Sridhar.