Hi,
I was trying to purchase a "Samsung Galaxy Y Phone" priced for Rs.6890/- today (27 Dec 2011 - 11.45 PM approx).
Also note that this item is not shown under "deals of the week" or any other promotion of Ebay India & No other promotion code was entered during purchase.
As per Ebay India's offer (website: http://deals.ebay.in/Christmas/index.html), I was eligible to apply a gift code (XMASGIFT01) since this is my first purchase after Dec 15 2011 through PAISAPAY.
But the website returned an error saying "Sorry, the gift voucher / promotion code XMASGIFT01 cannot be used for the item(s) you are purchasing. Please try another voucher / promotion code or continue with your payment." Since the item listing was about to end on 28th Dec approx at 8 AM, I booked the item through paisa pay (PaisaPay ID 30461033860) and emailing you immediately after the purchase to report the bug in your website.
I have taken a snapshot of the error message and can mail u if required. Similar instance occured when I purchased a Rs.11300/- item during Dussera (Oct 2011), I was unable to avail the promo code due to the bug in your system and my gift was denied.
I would be losing faith in Ebay India if the same thing is repeated again for the present purchase. I WANT MY GIFT ITEM. PLS DON'T GIVE ME ANY BLUNT REPLIES LIKE "WE CAN'T DO ANYTHING NOW" ETC. IT IS A BUG IN YOUR WEBSITE.... SO U NEED TO CORRECT IT BY GIVING ME THE GIFT I DESERVE. IF YOU CANNOT APPROVE MY XMAS GIFT, PLS CANCEL THE ORDER AND REFUND BACK MY MONEY.
