Dispute Escalated to eBay

[bazshopping]

Dispute Escalated to eBay
Final Comments: Item Not Received: SONY DVD - R MEDIA (+) & (-) 10S PACK (4.7 GB) (#8738387862)
Payment Method: PaisaPay
Payment Date: 19-Dec-2005

When the money wil be refunded by ebay. Until now there is no response from the ebay claims department. I don't know the reason. Different people from the customer care department are sending the same message to me as response, but still now i didn't receive any call from the claims department of ebay.

[nvid@ebay.com]

Hello bazshopping

I regret the unpleasant experience you had and understand your frustration at no fault of yours. I wish to reiterate the fact that eBay strives to takes all the necessary steps possible to protect its buyers from unpleasant experiences.

Have you escalated the the Dispute to Buyer Protection? if not Kindly escalate your problem to Buyer Protection on the Dispute Consol (help on Dispute Consol) for eBay to take appropriate action

I suggest you go through this link on Protection for Buyers


Let me assure you eBay has a proven track record of Buyer Protection Payouts and we shall update you on the same shortly
Regards,
nvid

[bazshopping]

Hi nvid,

I think you have not read the message fully, the claim has already been escalated, but still i didn't receive any call from ebay.

Always your customer service is giving me the same reply.