Denial of e-bay GUARANTEE- No Address for return of inferior quality produc

[abinpjose_123]

I had paid for NEW iberry AUXUS AX03G Tablet + Phone on 10-07-2012. The same was delivered to me on 25-07-2012.(HOWEVER BEFORE I RECEIVED THE PRODUCT E-BAY HAD UPDATED IN THE SITE THAT THE PRODUCT IS DELIVERED ON 24-07-2012) However on receipt of the same I understood that the product is of inferior quality and not worth for paying Rs 10,000 on such a cheap item. Immediately I wanted to return the product. Then only I realised that the seller have not given me an invoice and have not provided me the address. Immediately I contacted the seller and asked him to provide the return address. However No response had given to me. On 30-07-2012 I raised a claim through e-bay GUARANTEE and requested for refund however to my surprise I have not received any communication from e-bay or from the seller.I requested e-bay to provide me the address of the seller by mail many times. However no response from anyone. On 10-08-2012 I filed a claim on the same till now no response from e-bay or from the seller.
This transcation is an example of the IRRESPONSIBLE attitude of e-bay and by not providing an address for return of shipment e-bay is proving that they are holding hands with the seller to cheat the buyers.

[uniquecreations2012]

it takes some time on some cases a month.

for example on of my buyer had a problem with my purchase and he opened a case ,he got his refund on 29th day after opening and unpaid case.

it happens but finally you will get your refund.
you do not need calling them. they will intimate you once the case is closed.
so relax.
i can understand the pain that one has to wait a month or so for refund. but it doesn't always takes so long and finally victims get their money back.