Complaint against Ebay's Customer Service
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on 23-08-2011 02:34 PM
This means when I purchase from ebay i have to be prepared and take out time to fight with ebay, today also I have purchased one more item and I think I have done a mistake by relying on ebay processes, it seems like that.
Regards,
Harish Hasrajani
09879059099
Complaint against Ebay's Customer Service
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on 24-10-2014 12:34 PM
I am highly disappointed with ebays guarentee claim.I have raised a guarentee claim (701749) and i am informed that ebay will reply in 48 hours.As there was no reply from ebay i chatted with an agent of ebay and i was informed that my claim is closed.I received a used and damaged product and i cannot accept it as i have paid for a new item.
Complaint against Ebay's Customer Service
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on 25-10-2014 01:29 PM
Ebay if FRAUD when it comes to REFUND:
I recently purchased Linksys Cisco X1000 N300 Wireless Router With ADSL2+ Modem from EBAY.
Ebay advertises and assures it customers that they will refund or replace the product if a claim is raised against it for any fault.
I received this product DEAD and raised a claim with EBAY. After 7 days I received a call today from TARIQ who said EBAY is rejecting the CLAIM since it is in Manufacturers Warranty and I should run to the service station of the manufacturer to sort this issue and EBAY will not REFUND.
THIS IS FRAUD and absolute BAD service. Customers beware of EBAY policy - unlike other portals like Flipkart/Amazon who will immediately replace a FAULTY/DEAD product - EBAY washes its hands off.
I am going to file a complaint with customer redressal for efficiency in service.
Complaint against Ebay's Customer Service
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on 28-10-2014 12:54 PM - last edited on 30-10-2014 03:43 AM by kh-enas
i have purchased (Rechargeable Solar Energy 7 in 1 Educational Kit Game Toys Kids Battery Cell DIY) a toy for my nephew dated on 14-10-2014. I have received a message that my ordered item on 19-10-2014 but 18-10-2014 i have received a message that the item have not been sent to u and we have issue refund to you. but i have not received my refund. I have sent a mail again to ebay customer but reply is refund is hold. i have call many times but always full time busy service. Its my first dealing on ebay and now it will be last. i never used ebay again.
Complaint against Ebay's Customer Service
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on 28-10-2014 05:40 PM
Yes, you are right, I asked not to closed claim workflow. The help desk person closed it without linsting to me.
I'm out of here... will advice others not to shop online in India. Highly disappointed with eBay.in
Complaint against Ebay's Customer Service
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on 28-10-2014 05:44 PM
Complaint against Ebay's Customer Service
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on 30-10-2014 12:50 AM - last edited on 30-10-2014 03:46 AM by kh-enas
Hi,
Same is my case. I did not know that the service of eBay is so poor. The seller has really been a pathetic man and now that ahish had resolved this by approving refund the seller is objecting this. I dont know for hwat. a month like a fool I have spent. I want my money back in a days time. 1month is more than sufficient for Mr. *** (if you see the claim history) & for eBay to play with my money. If it is not possible by you to do it, I have to fire a complaint against ebay and I will do this. 1 Month you guys have played with my money just because payment is done. That seller shipped me a faulty piece. That is not my mistake. I was asked to trash the piece and refund will be done in 5 working days. Are you guys sleeping? Its 10 Days... More than that..14th Oct my claim is resolved.. Have some humanity that you are troubling your customers.
If I dont receive a response and my money back, I assure you to fire a complaint against you guys. Enough I have tolerated you all for more than a month.
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Complaint against Ebay's Customer Service
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on 30-10-2014 04:16 PM
Dear sir/madam,
I had paid for a smart watch on ebay, but I had not receive the same. For same I had put request on ebay.
ebay had made a case # 5070792885 for refund & close it.
But till date I havn;t received the refund.
Thanks & regards,
Harsh Chauhan.
Complaint against Ebay's Customer Service
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on 31-10-2014 12:23 PM
Complaint against Ebay's Customer Service
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on 31-10-2014 12:56 PM
Complaint against Ebay's Customer Service
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on 01-11-2014 04:35 PM
I have order a Redmi phone on 16th of October, its delivery time was 22nd October and its been almost 16 days past , i have even contacted the seller he told its totally in hand of eBay, so when i called ebay customer care they kept me in hold for 30 mins and disconnected . So i am quite frustrated with the things even i can't track my status as its not been updated by blue dart. So i wish to discontinue this deal as i am pretty sure i wont be getting my order. My ebay ID is aditya_liu, it was obviously my first and last deal from You.
Regards
Frustrated Customer
Aditya Parakh
