Hi hp_kar,
I am sorry to hear that you had an unpleasant experience buying on eBay. If you have not done it already, kindly highlight the issue to the Customer Helpdesk will using the contact us link:
http://pages.ebay.in/help/contact_inline/index.html
It will help the Helpdesk in investigating your issue and responding accordingly.
However if you feel that the replies you receive from Customer Helpdesk can be improved in any manner, please feel free to give your feedback here.
Warm Regards,
Sapana
Community Development Team