I had purchased an Item from ebay, Sony 610e handycam.on 11th Feb 2009, paisapay id 23830360017.
The seller had given the option of paying in 6EMI's and I had opted for that scheme.
All my transactions were OK and I was informed also that I am being given the option of 6 EMI's. But in my ICICI online Bank statement, I was being shown that I have been debited RS 12,989 ie the Entire Amount.
I immed spoke to EBAY and ICICI and they both assured me that not to worry and that when the Credit Card Statement comes, it will be rectified. When my Credit card Statement was generated, I was asked to pay the entire amount of Rs 12,989/-
After that I havebeen frantically running behind ICICI who informs me to contact EBAY and when I call EBAY they direct me to ICICI Bank.
I have written numerous times to EBAY and everytime a new person replies to my mail and I have to explain the same thing to him/her. They asked for a scanned copy of my Credit card and when i send it to them , they tell me to send a hard copy.
Its like I am being played like a tennis ball from EBAY to ICICI and ICICI to EBAY.
My problem is not resolved and I have to pay the Entire amount of Rs 12,989/- else I have to pay the Credit Card Fine per month. I am helpless other then to succumb and pay the entire amount which will cause a hole in my pocket.
This is OUTRIGHT CHEATING BY EBAY and I am looking to see how I can sue EBAY for it.
This is a very bad experience and I have decided not to DEAL WITH EBAY again.Atleast the shopowner outright informs you what can be done and what will not be done,here I am dealing with FACELESS people who are turncoats.
If you are dealing with Goods of BIG AMOUNTS, i would suggest DO NOT DEAL WITH EBAY or PAISAPAY. Deal directly with the SELLER. Atleast you wont get cheated.
I personlly feel that EBAY AND PAISAPAY are cheaters and crooks.
Regards,
Sunil Monteiro
