A buyer paid by PaisaPay (PaisaPay id: 25015666733) for three purchases. All the three items appearing two times in My PaisaPay (Sold with PaisaPay section where I am supposed to enter shipping details after shipment). When I contacted eBay customer support,they replied that buyer was charged twice by mistake and it will be refunded to buyer.
The shipping details were entered by me on 1.9.09 (timeline: 5.9.09).Payment was sent to me on 3.9.09 by express remittance (single set of payment).
Now today(6.9.09),I found the money which was sent to me on 3.9.09 by express remittance was deducted from my amount payable on 7.9.09.
So effectively PaisaPay collected money twice from the buyer, paid one set of money to me, kept one set of money with them. And now the money paid to me earlier was deducted to refund the buyer. So I am not getting any payment for the sale of these items without any fault of me.
Can anybody advise me what to do in this case?
