Lissette
I spent a ton of Money and was refered to them Through Ebay.
I am asking for ebays help - support in this matter and would like someone
from your managment or corperate to call that company and ask the what they
are doing with My Order and why they are Making Ebayers experience such a
bad thing .. They are lying and they are refered By ebay's Auction Site. I
do expect Ebay as the site I spend that kind of money on to support me.. If
you can't do this I will go over your head..and contact someone who will,
and explain to them that this email I received from you did nothing, but
pass responability on to whom Ebay refered me..to have it shipped. I beleive
that as the driving force behind this purchess and behind Haulbikes.com
customer base the haulbikes company would move on this if I get your Ebays
support ..That is support.. sitting behind a desk is not support..it takes
action. I am pissed and I will not use Ebay if this is how I am treated
after a large purchess. I will pull my listing and not buy again ever.. I
have never asked for help before .
Ricard Macool
----- Original Message -----
From: "eBay Customer Support"
To:
Sent: Wednesday, June 17, 2009 9:39 AM
Subject: Re: MO91008 Response to your email from eBay Motors SH.
(KMM323599890V45972L0KM)
> Dear Ricard,
>
> Thank you for writing eBay in regard to the shipper who hasn't picked up
> the motorcycle you won yet.
>
> I'm sorry to hear of this situation and I understand your frustration.
> Please understand that while Haulbikes.com is an eBay partner, they
> maintain a separate customer support. As such, any questions or
> concerns that you may have in regard to their service should be directed
> through the appropriate customer support channels for their company.
>
> If you need further assistance, please don't hesitate to reply to this
> email and let us know.
>
> Sincerely,
>
> Lissette
> eBay Motors Customer Support
>
>
>
> Original Message Follows:
> -------------------------
>
>
> Form Message: %43412% 051104
> D_ID061620091832D_ID/W_ID174266941W_ID/S_ID000S_ID
> Subject: RC=CU0340 Contacting the seller if you're having trouble [#US
> L22 US $MO 100881T 100770B ?01 -01 ]
>
> User Feedback: 159
> User State: ?01
>
>
> Browser info: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1;
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> 2.0.50727; InfoPath.1; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; MSN
> Optimized;US)
>
> Help Contact Us Next Gen > Contacting the seller if you're having
> trouble; 24.94.48.189
>
> Reporting member: huntinggermshep 159
>
> Member being reported: boberdo 933
>
> Buyer Status: 1
>
> Item number:
> 270392494131 ; US !33453! 101000
>
>
> Payment Method: Cashier's Check
> Date of Payment: 05/23/09
> Seller Contact: Yes, But the issue is unresolved
>
> Customer concern: This is not the seller this is the Shipper
> Haulbikes.com
> Nancy Rienert the one that has made promises three times, and the bike
> has not yet been picked up by the company she works for haulbikes.com ..
> I used this shipper because they were on the shipping options on the
> auction page. I don't understand How a company such as ebay could refere
> such companys to handle ebay buyers vehicels When they are just
> collecting the money and shipping a month later ..this is costing me 1/2
> of my riding season and I have 7500.00 dollers on buying this bike and
> the shipping ..I am Very Upset ..and would like Ebay to put some heat on
> the hualbike.com company and bring some due justice to this buyers
> experience from hell.
>
> How would you feel if it were your 7500.00
>
> This is not right.
>
> Mr Ricard P Macool
>
