Buyers problems with damaged material

[chandra_architect]

Dear eBay,

I am a buyer from interior Tamilnadu

I would like to listout my experience with eBay to resolve

1) Atrocity of Courier peoples : Even though the item has to be delivered to the address mentioned in the envelope , the courier people threatened not to deliver a t the address. As per my experience the FEDEX courier agent called me to collect the parcel at his office whic is 45 km away from house.He also threatened to send back the material.

2) Since eBay is the good place to choose many use full material , I have bitter experience with  the digital , glazed materials which are not deleiverd in good condition. What is the use of the broken material even eBay refund the money. Ensure the best safest way to deliver the material. sothat we can also satisfied to recommend to our friends, relatives etc.

3) eBay is taking long time to answer / refund etc.Please minimise the delay to enjoy the buying with eBay.

[seemak@ebay.com · Accepted solution]

Dear chandra_architect,

We appreciate you for your feedback. We will share it with our logistic partners . your feedback is important for  us to improve our services towards members. Thank you, once again. we are looking forward for a continuous patronage in future, too!