sent empty in registered parcel covers for the item bided and won

[vijayakumarb]

I recently bid a mobile T230 from col mohandas and the ebay people offered me a chance for second highest bidder. I sent the DD and the person agreed to send the mobile but to my surprise when I opened the Registered parcel which was sent from him I saw a 500grams mixture packet instead of mobile. Now How to get my mobile please suggest me?

[sapana@ebay.com]

Hi vijayakumarb,

I will suggest, you immediately contact your seller and let him know the issue. In case your seller is not able to help you / not willing to help you, please file a Item Not received dispute with eBay.

Further, close the dispute and escalate the calim for Buyer Protection claim. All your purchase on eBay are protected upto 10,000. In case you paid using PaisaPay, your purchase is protected upto 50,000.

I hope this information will be helpful to you and you will be able to recover your money/product. Do keep us updated on your experience.

Warm Regards,
Sapana

[kashmirsapphire]

this is the worst i had ever imagined.thank god i was not the victim.but let me tell u my friend that the delivery guy might be at the root of problem.sensing valuable item inside he might have had opened the parcel to replace it with junk.
trust ur seller if he says he had sent original item.
seller must go to the courier company to argue.
before u escalate this issue to dispute console i personally feel u shud spend time communicating with ur seller.
after all u have 90 days to escalate ur dispute to dispute console.contact ur seller and if do not respond then choose dispute console.
finally decision is all urs.
god bless victims of fraudulent sales with peace of mind and more income to bear losses.
happy and safe buying/selling on ebay.

[faayim]

dear vijayakumarb,
Pls let us know the progression of your problem concerned with mobile T230

[manish_bkp]

today i also have similar experience.i purchased a casio watch but the box i received was empty. the box was wraped in newspaper and several layers of tape. god knows at what point my watch disappeared .the box was sealed with trasparent tape. i also called seller but his no. is not working. i am still awaiting his reply to my mail