seller suspended after the payment done

solomonpanga
Community Member
i have bought two items now they are not in the list now i came to know both fo them are removed from the ebay unfortunatily i have already paied for the items i tryed to contact but no proper responce from either seller or from ebay
items are
1.) apg_export_house Intex Snap Set Water Pool For Babies (4ft) Item no :180002199109 PaisaPay ID 17162767963 paid 28-Jun-06 Amount : 359/-

silverskycollections_in1 IMPORTED PANASONIC KX-TC1227BX &CALLER ID /DUAL KEYPADS 220002761712 PaisaPay ID 17193423815 Amount 2299
Pl guide me what should i do
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seller suspended after the payment done

sapana@ebay.com
eBay Employee
eBay Employee
Hi solomonpanga,

You have two options for you to get your money back:
1. Ask PaisaPay to refund your money. To do that, please do the following

Click on Contact Us (Left colum of every help page)
Click on PaisaPay >>> Continue >>> Buying with PaisaPay >>> I need a refund.

2. File for an Item Not received dispute
[My eBay >>> Dispute Console (left side bar)>>> open a dispute]. Then close the dispute and escalate the calim for Buyer Protection claim.

I hope the above helps!

Regards,
Sapana
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seller suspended after the payment done

solomonpanga
Community Member
i tryed to post in both the way as the items were deleted the massage could not be send what should i do now
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