Yes DHL is worst if U getting items from abroad, they are commission suckers, most the customs charges up-to 35% on personal stuff, but these guys add more juice"" and send U a tax letter. But they just pay 35% of taxes while getting the package from customs & squeeze more from U. If U don't pay the customs charges levied then they have all the rights to "sell" these stuff anywhere. And there is no way U can beat with guys(unless U have hundreds of thousands and Ur precious time)