money paid and item never recieved

[kuchi_78]

i am so pissed off with ebay that can tell.bought an digital camera for my little brother on his birthday.i mad the whole payment through bank transfer but never reieved the product ,its been 13 days now.contacted the seller and he says he has not recieved the money.i paid 12660 and dnt know what to do.contacted customer care but nonone is responding.the seller is responding but says he has not got the payment himself.help me please

[superstores_tech]

What was the payment mode. Open a dispute.

If it was a cheque payment contact oyur bank and verify.

Incase it was Paisa Pay mail paisa pay for a refund.

If no response is received esclate the claim to ebay.

Browse to various threads about the same topic to learn more.

Refer to
http://pages.ebay.in/securitycentre/buying_safely.html Superstores_Tech

Ankur Agarwal

[rajasthanstore.inc]

Hello,

It is recommended to see the feedback rating of the seller before buying for such amount. Still open a dipute with ebay and you can expect ebay to do something which they will definetly do.

Meanwhile check with your banker if there is any mistake in transfer. May be the seller genuinely have not received the payment.

Still we strongly recommend to see the feedback rating of the seller, small purchases is not a problem but while buying a costly item take all precautions. Contact the seller before actually buying.

Thanks Rajasthanstore.
(An online store of Rajasthani Items)
http://stores.ebay.in/Rajasthanstore

[kuchi_78]

yes i have checked with the bank also and they say hey have made the payment to ebay+i have checked this on website myself.contacted the seller he says not recieved payment from paisapay and paisapay is not responding to me.i dnt who is lying.but u really dnt know what to do.opened dispute also but now the seller has also stopped responding.i checked the reputation of seller it was 98% positive feedback and he was rated very good also+he has sold lots of products here on website.i am very frustrated ,i think i ahve lost 12690.seller name is singapore mall.

[lucky_collection92]

Hello Sir,

There was a problem going on with paisapay with some online bank transfers a few days back. Even I had not recvd a few of my customers payment. But now the matter has been resolved. So kindly call ebay paisapay customer care and ask about your transaction if it alls under those same problematic transaction and they will definitely help you. Dont worry your money wont go anywhere if the payment has been really made.

Thank you

[hmsswamy]

sir I have REMITTED RS 2800/- TO HAVE SYSTEM MECHANIC7 THROUGH STATE BANK OF INDIA SINDHANUR TO YOUR ACCOUNT NUMBER
30162714597 SBI JABALPUR BRANCH ON 19/10/2007 REF NO OF BANK IS 4604458 PLEASE CONFIRM ME AND PLEASE SHIP IT TO MY ADDRESS PLEASE SEND AN E-Mail TO ME
THANKING YOU ,SIR

[salimaab]

If I have not received any items within the stipulated time ,how do I claim in my PaisaPay to get my money refund? In My paisaPay.
In the “Action required” tab there is only one box mentioning “I have received the item”. If I want to mention that I have not received the item how I have to proceed? Please let me know.

[rajelectroniks]

@salimaab...

This thread is dead and is four years old, please start a new thread and do not add to a dead posting.

Request ebay to LOCK all posts(more than a year old)
******************
Regards.
Raj Electroniks.

[singh.deepu777]

Dear Friends,

My Complaint is even more complicated than yours......

This is a Issue where I have Purchased the Item No. 130384213082. I have never received this Item. It was not reviewed by the PaisaPay Customer Support. Ebay has Rejected my Refund without any Investigation.

Docket Details of the Courier (DTDC : P12263889) reflects that Shipment was Dispatched on April 17, 2010 ; Whereas, I have purchased the Item on Sunday April 18, 2010. Just tell me, How it is Possible ?????

And Courier was delivered in Chennai, whereas My Registered Address with Ebay is in Dehradun, since the time of Registration.

I have also escalated the case to trust and safety, but they are not responds to my mails from last more than 1 month.

Friends, eBay has a monopoly for all this Business Model. Please tell me where I will File the FIR against eBay for this Fraud ????? I am from Dehradun...

Thanks,

Please have a look at my mails :

Dear Sir/Madam,

Please Do the Needful on Urgent basis, as this Issue is Pending from last more than 1 month.

Regards,

Deepu Singh
eBay ID : singh.deepu777


---------- Forwarded message ----------
From: Deepu Singh
Date: Mon, Jun 14, 2010 at 6:58 PM
Subject: Fwd: SHORC003 - ATTN: Ashish G. | eBay Purchase Protection Program Claim - Claim # 1716075. (KMM27445355I15977L0KM)
To: eBay India Customer Support - insppp


Dear Sir/Madam,

Response Awaited........... for Claim No # 1716075

Regards,

Deepu Singh
eBay ID : singh.deepu777



---------- Forwarded message ----------
From: Deepu Singh
Date: Fri, Jun 11, 2010 at 7:31 AM
Subject: Re: SHORC003 - ATTN: Ashish G. | eBay Purchase Protection Program Claim - Claim # 1716075. (KMM27445355I15977L0KM)
To: eBay India Customer Support - insppp


Dear Sir/Madam,

This mail is in regards to the claim filed by me against seller "binasaha" for item No # 130384213082 ; Claim No # 1716075. It was temporarily Closed by your Team as My Account was Suspended.

Now their is No Restriction on My eBay Account. As I have already told you that It was very unfair decision in the favour of Seller for the PaisaPay ID : 26565929356.

It was not reviewed by the PaisaPay Customer Support. Please have a look at the attached Screenshot. Where Docket Details of the Courier (DTDC : P12263889) reflects that Shipment was Dispatched on April 17, 2010 ; Whereas, I have purchased the Item on Sunday April 18, 2010. Just tell me, How it is Possible ????? (Please also check the same by yourself)

And Second thing is that the Shipment was Delivered in Chennai, Whereas My Registered Address on eBay is in Dehradun City (North India) since the time of Registration.

And I have also attached the second Screenshot, Where Seller herself claims that she has entered the wrong shipping details and unable to remove the same, As I have already told her to cancel the Transaction just due to the Pirated Item.

Now, Please investigate this matter on Urgent Basis, and do the Needful on Urgent Basis.

Regards,

Deepu Singh
eBay ID : singh.deepu777
Mobile No. : 9458144136






On Wed, May 26, 2010 at 5:19 PM, eBay India Customer Support - insppp wrote:
Hello,

This mail is in regards to the claim filed by you against your seller
for item No # . Claim No # 1716075.

We reviewed your account and saw that your eBay account is currently
suspended. Unfortunately, for this reason you're not eligible to file a
Buyer Protection Claim. As such, we have temporarily closed your claim
# 1716075.

To resolve this situation, please take the necessary steps to remove the
restriction on your account. You should have received an email that
provides instructions on reinstating your account. If you're unsure
about why your account has been restricted, or if you did not receive an
email about the restriction, please contact us.

For additional information on resolving account restrictions, go to:

http://pages.ebay.com/help/account/RegisterVerifyPSU.html

As soon as your account has been reinstated, please contact the seller
to resolve the situation. If you are unable to do so, you can then reply
to this email with the claim number, and we'd certainly like to assist
you further with this issue.

Sincerely,
Ashish G
Claims Adjuster
Standard Purchase Protection Program
eBay Trust & Safety


Dear Sir/Madam,

Why the Refund of PaisaPay ID 26565929356 is Rejected. I have not received this Item till now and seller has entered the wrong shipping details.

I think you people have not checked the shipping details entered by the seller. DTDC , Airway Bill No : P12263889

POINT NO. 1 :

I have Purchased the Item on April 18, 2010. Whereas the Courier details reflects that it was Dispatched on April 17, 2010.

It means, seller has shipped the item one day before my Purchase. HOW IT IS POSSIBLE ??????????

POINT NO. 2 :

Courier Tracking Details reflects that This was delivered on April 19, 2010 in Chennai, Whereas My registered Address in E Bay is at Dehradun since the time of Registration.

POINT NO. 3 :

It was Sunday on April 18, 2010. How it is possible that It was delivered to me on same day in chennai, as it was dispatched from Pune. I have purchased the same on Sunday, April 18, 2010 at after 20:00 hrs.

POINT NO. 4:

Please have a look at the Attachments where screen shot of the mail from seller is attached, where she accept that she has entered the wrong shipping details and she is then unable to delete the wrong details, as We both do not want to complete this Transaction.

Humbly Request to you please Investigate these Urgent Points and Hold the Refund on Urgent Basis.

And please take the decision only after the Investigation on above mentioned Points.

Regards,
- Hide quoted text -


Deepu Singh
eBay ID : singh.deepu777