on 18-07-2013 04:40 PM
on 18-07-2013 09:38 PM
on 19-07-2013 12:39 PM
Dear Member,
From what you have said, it seems you have experienced a missing transaction situation.
A missing transaction may occur in case there is a connection error/ termination while making payment, or an issue with the gateway of the bank used to make the payment. When a missing transaction occurs, most times the amount is debited from the customer’s account, however the transaction isn’t completed.
You can wait for 24 to 48 hours for the payment to reflect in your account. If the amount has been debited from your account and is not refunded even after 24 - 48 hours, send us the below details at paisapaydocs@ebay.comfrom the email ID registered with eBay.
1.Bank name
2.Mode of payment(CC/DC/OBT)
3.Amount
4.Date of payment
5.Payment reference/ transaction
We’ll send these details to the team and have it checked.. If the payment is located, it will be updated on your account along with the transaction details.
Thank you @ekerala for helping the fellow member.