Dear atulpall ,
You may follow the following steps....
Step 1: Complete the Item Not Received or Significantly Not as Described Dispute Process
Step 2: Fill out and submit the online Standard Purchase Protection Program claim form
Step 3: Submit proof of payment
Step 4: Submit Letter of Authenticity (if applicable)
You may visit the following link for detailed process...
http://pages.ebay.in/help/tp/esppp-process.html
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http://stores.ebay.in/IndConcepts
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best regards
Umang Midha