Sellers Not Shipping Quickly

[shem_85]

I have done just three shoppings on Ebay. However I noticed that none of the three products were shipped quickly.

Ebay gives a time slot of 1 week after the payment is cleared, however in my case all products were shipped on either 6th or 7th day. I feel that they should ship the products as soon as the payment is cleared.

And in many cases, on the item description page, these sellers write that they ship the item on the very next day after the payment is cleared. However some of the seller are such small time busimen that they will order the product from the manufacturer/wholesaler once your payment is cleared. So if the shipped is not done on the next day, as the seller quoted on the description page, does that go against the ebay policy ?

[posting.id.in]

Hello,

I checked the two listing for which you have given ratings.

In one of the listing the seller has clearly mentioned that he will ship within 7 days and in the other the seller has not mentioned anything.

So I would not find fault with any of the sellers. They are well within their right to ship on 6th or 7th days.

However it has been noticed that most Indian buyers want their purchases to be shipped to them immediately on payment and to reach them asap. I do not how far is it reasonable on their part to expect this but sellers should recognise this and should endeavor to deliver the product ideally within 1-5 days to increase buyer satisfaction.

Sir, if you had bothered to check, you would have noticed that one of these sellers had a slow 4.2 DSR for shipping time. This would have given you a fair idea that this seller usually ships his products late.

BTW, in one of your ratings, I saw that the seller had provided a bill. I was just curious to know if the seller had mentioned the VAT / CST amount in the bill and how much vat amount he had mentioned. Do be kind enough to let us know.

The reason for the querry is that the seller has charged you VAT / CST at the rate of 12.5% in the listing whereas the actual VAT / CST on the ordered product is no more than 4%.

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[shem_85]

I agree with you that customers, not only Indian but almost anyone in the world, would want their purchases to be delivered as soon as they pay for it.

Another good instance I would like to quote here, and this one is serious. Check out my last puchase, the seller has mentioned in the description that he has 3 peices of the AV to be sold. I have paid for it with PaisaPay, fortunately I beleive, but dont know till what extent. The seller has shown black colour product in the description, nowhere mentioned that he would ship as per stock availaility. Next I called him to check out what all colors is he having of the same model, he promises me to call and inform me about it the next day. Next day, no courtesy, no call ! I again called him, after all its my money at stake now, to find out he is having only silver color availabe (which the cheapest of the three available colors in the market). Now after a couple of days again I called him to find out if he is at all going to ship the unit, he is doing me a favor by informing me that the product is out of stock ! Today is the last day to make shipment for him, and he is not even having simple courtesy of calling me and inform that he is unable to ship now due to unavailability of the unit; rather he is simply sending an extention request. I have rejected his offer and I just want my money back (though minus PaisaPay processing); I would rather prefer to buy from some local customs shop even by paying more. Surprisingly such seller is having 99.7% feedback positive.

Even Ebay gave me good pain before approving the order. They wanted front and back copies of my credit card to approve the order. Who would like to do all these in the first place ? Why people prefer online shopping ? Certainly not because the owner of Ebay is a multi-billionaire, but because people want ease from going here and there to get the product they want. If Ebay make people run like this, what is the point of purchasing thru Ebay ? This has been a real bad experience.

Btw, I have got genuine bills with both the earlier purchases. I have registered both the products with their respective manufacturers. However both bill simply mentions the total price. And at the bottom, in terms and conditions, it is mentioned that te final price includes VAT.