This seller is one of the worst ever. I had called him on the day of delivery 1/8/13 - "Original H2O MOP 5 IN1 X5 STEAM MOP STEAMER FOR HOUSE OFFICE" (130951664950) as I had received a broken accessories with it. Subsequently, sent him snaps and he assured me of the replacement. I have multiple SMS's, emails to the effect but till now he has not fulfilled his commitment. Seems he has decided not take my calls, sent me an incomplete address to send back the accessories. All requests have failed, he does not respond.
On his behest I had not put the matter to you as he had promised to resolve the issue. He also wanted me to leave a positive feedback but fortunately I had not. His gameplan was to somehow cross the 30 days. Irealised this time frame when I decided to put it up as a complaint and it wouldn't accept it. My suggestion take him off ebay - he is spoiling the name of the organization, in big way.
Please advise further actions which I can take, now I don't wish a replacement but a REFUND. I donot wish to be associated with a "third class" seller like him.
Expect an early reply
Regards
Vivek Verma
