Refund not recieved , Issue open from past 3 months .complaint number 1-55429803719.
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on 06-11-2015 12:45 PM
Hi Ebay,
This is regarding a long pending issue of refund from past few months,
I am yet to recieve a coupon code of Rs 800/- till date .There is no
positive response from E-bay, Every time when i call E-bay they
mention they are working on this due to technical problems they are not able to solve it.
Details are here below...
Details : Item ordered -11 Aug for Rs 1122, Recieved short fall of 2
items on Aug 20.
Contacted Customer care : Customer care insisted to wait & mentioned i
will recieve a coupon for 800.
Contacted Customer care again on 5 Sep-2015, Recieved coupon code for
rs 800.
Purchased an item on 9th september using this coupon, Got a
conformation mail (Paisa pay ID : 40392464821), Didn't recieve the
order.
Contacted Customer care : Customer mentioned order was not conformed
due to technical reasons.Told to wait for 7 working days, Gave a
reference number for complaint (1-54349309281) on 23rd September
No response recieved, Again contacted customer care
Customer care :Told to wait for 2 working days, Gave a
reference number for complaint (1-55429803719) on 10th October.
This is regarding a long pending issue of refund from past few months,
I am yet to recieve a coupon code of Rs 800/- till date .There is no
positive response from E-bay, Every time when i call E-bay they
mention they are working on this due to technical problems they are not able to solve it.
Details are here below...
Details : Item ordered -11 Aug for Rs 1122, Recieved short fall of 2
items on Aug 20.
Contacted Customer care : Customer care insisted to wait & mentioned i
will recieve a coupon for 800.
Contacted Customer care again on 5 Sep-2015, Recieved coupon code for
rs 800.
Purchased an item on 9th september using this coupon, Got a
conformation mail (Paisa pay ID : 40392464821), Didn't recieve the
order.
Contacted Customer care : Customer mentioned order was not conformed
due to technical reasons.Told to wait for 7 working days, Gave a
reference number for complaint (1-54349309281) on 23rd September
No response recieved, Again contacted customer care
Customer care :Told to wait for 2 working days, Gave a
reference number for complaint (1-55429803719) on 10th October.
later again called E-bay on october 30 , Still they take the complaint & tell to wait for 7 days
Is 7 days only 7 days or 7 months for E-bay
Till date i havent recieved the coupon, Please help me in resolving this issue
Best Regards
Girish AV
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Re: Refund not recieved , Issue open from past 3 months .complaint number 1-55429803719.
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on 06-11-2015 03:49 PM

