Dear Friends,
My eBay ID is singh.deepu777. This is a Issue where I have Purchased the Item No. 130384213082 from "binasaha". I have never received this Item. Seller has provided the wrong shipping details.
This Case was not properly reviewed by the PaisaPay Customer Support. Ebay has Rejected my Refund without any Investigation.
Docket Details of the Courier (DTDC : P12263889) reflects that Shipment was Dispatched on April 17, 2010 ; Whereas, I have purchased the Item on Sunday April 18, 2010. Just tell me, How it is Possible ?????
And Courier was delivered in Chennai, whereas My Registered Address with Ebay is in Dehradun, since the time of Registration.
I have also escalated the case to trust and safety, but they are not responding to my mails from last more than 1 month.
Friends, eBay has a monopoly for all this Business Model. Please tell me where I will File the FIR against eBay for this Fraud ????? I am from Dehradun...
Thanks,
Please have a look at my mails that I have escalated to Trust and Safety Claims Department, But they are not responding from last 45 days:
Dear Sir/Madam,
Please Do the Needful on Urgent basis, as this Issue is Pending from last more than 1 month.
Regards,
Deepu Singh
eBay ID : singh.deepu777
---------- Forwarded message ----------
From: Deepu Singh
Date: Mon, Jun 14, 2010 at 6:58 PM
Subject: Fwd: SHORC003 - ATTN: Ashish G. | eBay Purchase Protection Program Claim - Claim # 1716075. (KMM27445355I15977L0KM)
To: eBay India Customer Support - insppp
Dear Sir/Madam,
Response Awaited........... for Claim No # 1716075
Regards,
Deepu Singh
eBay ID : singh.deepu777
---------- Forwarded message ----------
From: Deepu Singh
Date: Fri, Jun 11, 2010 at 7:31 AM
Subject: Re: SHORC003 - ATTN: Ashish G. | eBay Purchase Protection Program Claim - Claim # 1716075. (KMM27445355I15977L0KM)
To: eBay India Customer Support - insppp
Dear Sir/Madam,
This mail is in regards to the claim filed by me against seller "binasaha" for item No # 130384213082 ; Claim No # 1716075. It was temporarily Closed by your Team as My Account was Suspended.
Now their is No Restriction on My eBay Account. As I have already told you that It was very unfair decision in the favour of Seller for the PaisaPay ID : 26565929356.
It was not reviewed by the PaisaPay Customer Support. Please have a look at the attached Screenshot. Where Docket Details of the Courier (DTDC : P12263889) reflects that Shipment was Dispatched on April 17, 2010 ; Whereas, I have purchased the Item on Sunday April 18, 2010. Just tell me, How it is Possible ????? (Please also check the same by yourself)
And Second thing is that the Shipment was Delivered in Chennai, Whereas My Registered Address on eBay is in Dehradun City (North India) since the time of Registration.
And I have also attached the second Screenshot, Where Seller herself claims that she has entered the wrong shipping details and unable to remove the same, As I have already told her to cancel the Transaction just due to the Pirated Item.
Now, Please investigate this matter on Urgent Basis, and do the Needful on Urgent Basis.
Regards,
Deepu Singh
eBay ID : singh.deepu777
Mobile No. : 9458144136
On Wed, May 26, 2010 at 5:19 PM, eBay India Customer Support - insppp wrote:
Hello,
This mail is in regards to the claim filed by you against your seller
for item No # . Claim No # 1716075.
We reviewed your account and saw that your eBay account is currently
suspended. Unfortunately, for this reason you're not eligible to file a
Buyer Protection Claim. As such, we have temporarily closed your claim
# 1716075.
To resolve this situation, please take the necessary steps to remove the
restriction on your account. You should have received an email that
provides instructions on reinstating your account. If you're unsure
about why your account has been restricted, or if you did not receive an
email about the restriction, please contact us.
For additional information on resolving account restrictions, go to:
http://pages.ebay.com/help/account/RegisterVerifyPSU.html
As soon as your account has been reinstated, please contact the seller
to resolve the situation. If you are unable to do so, you can then reply
to this email with the claim number, and we'd certainly like to assist
you further with this issue.
Sincerely,
Ashish G
Claims Adjuster
Standard Purchase Protection Program
eBay Trust & Safety
Dear Sir/Madam,
Why the Refund of PaisaPay ID 26565929356 is Rejected. I have not received this Item till now and seller has entered the wrong shipping details.
I think you people have not checked the shipping details entered by the seller. DTDC , Airway Bill No : P12263889
POINT NO. 1 :
I have Purchased the Item on April 18, 2010. Whereas the Courier details reflects that it was Dispatched on April 17, 2010.
It means, seller has shipped the item one day before my Purchase. HOW IT IS POSSIBLE ??????????
POINT NO. 2 :
Courier Tracking Details reflects that This was delivered on April 19, 2010 in Chennai, Whereas My registered Address in E Bay is at Dehradun since the time of Registration.
POINT NO. 3 :
It was Sunday on April 18, 2010. How it is possible that It was delivered to me on same day in chennai, as it was dispatched from Pune. I have purchased the same on Sunday, April 18, 2010 at after 20:00 hrs.
POINT NO. 4:
Please have a look at the Attachments where screen shot of the mail from seller is attached, where she accept that she has entered the wrong shipping details and she is then unable to delete the wrong details, as We both do not want to complete this Transaction.
Humbly Request to you please Investigate these Urgent Points and Hold the Refund on Urgent Basis.
And please take the decision only after the Investigation on above mentioned Points.
Regards,
- Hide quoted text -
Deepu Singh
eBay ID : singh.deepu777
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