I have received an item that is not what I ordered

[mohan_baye]

I ordered item (GENUINE NOKIA N8 N8-00 TOP CAP COVER) from a seller on ebay.co.uk.

The amount was paid thru credit card.

The item actually received was a BOTTOM CAP COVER.

I have registered this complaint, with photos, but I have not receive any response.

eBay eGuarantee requires me to register a complaint on ebay.co.uk, for which I do not have an account.

I am not sure how I can get any response: I do not wish to register a negative feedback unnecessarily.

I attach a photo of the item I received.

Any advice will be appreciated.

Mohan

[immensechaisma]

your ebay.in account works on ebay sites.

if you have purchsed product through ebay.uk , I am sure you have paid through PayPal.

PayPal investigate this case and not ebay India.