Hi,
Today’s online market offers us the convenience and choice like never before. However, By following some simple guidelines, you can ensure a pleasant buying experience:
Before Buying - Do your research
--
Learn all you can about the item. Read the item description carefully. If you have any doubts about shipping, insurance and payment options, if something is unclear, use ‘Ask seller a Question’ to find out all about the item.
--
Read Seller’s feedback. From the item page, click on the number in brackets after the seller's User ID. From here you'll see what other buyers have had to say about doing business with the seller. This is an important piece of information about the seller. You can alsu use ‘Contact eBay Member’ feature to ask a buyer his experience with the seller
--
Research the item's value. Look at similar completed eBay listings using the completed listings search. You can also visit online shops that sell similar items and ask friends to help determine what the item is worth.
--
Make sure the item is legal and allowed. If you have any doubts as to whether the item you're interested in is allowed, check eBay's policies on prohibited, questionable and infringing items.
--
Carefully read the payment options the seller accepts. Paying with a credit card is the safest way to pay, as you have some recourse if the item is not received. Some other safe payment options are – PaisaPay, cheques, money orders, demand drafts, certified cheques and other negotiable instrument, COD, Cash for in-person transactions
--
Read the full auction before bidding. You cannot change the terms of an auction after you win. Make sure you fully agree with all of the terms (method of payment, time frame for payment to be received) in the listing before placing your bid.
Consider your buying options
--
Determine the maximum you're willing to pay for the item. Take into consideration how much you want the item, how difficult it will be for you to find another one and how soon you need it, and determine the highest price you're willing to pay.
--
Make every bid a serious one. Please don't bid if you don't intend to pay.
After You have bought
--Ensure your contact information and email address is up-to-date. Check your personal information to make sure it is correct. Also, check that any "spam" blocking software you have installed does not limit a seller from communicating with you.
--When you receive the product,
Leave feedback for your seller. This will help other buyers judge the seller for future transactions.
--If you don't hear from your seller within 3 days, e-mail them.
--
Read the eBay discussion boards for help with a problem that may arise. You can obtain great advice in times of need. Other eBayers are the best helpers in a problem situation.
--
If you do not receive your item / Item is not as described, e-mail your seller. If you get no response, pull their contact info and call them. If their contact info phone number or e-mail address is invalid, file an invalid contact report with eBay. Make sure you file for
Item Not received dispute between 10 - 60 days of buying. Remember to escalate the same to
Buyer Protection claim if you need to.
However, you should make every attempt to contact your seller and allowing them to rectify the issue.
I hope the above will help you in having a pleasant eBay transaction.
Happy Buying!
Sapana
