Dear Buyers,
I have had the worst experience on ebay and would love to get your advice. Seller prince37_in1 listed an item as an "original M.F.Husain painting". He told all the buyers that he had an "original certificate of authenticity from the painter" and offered a full refund if the buyer was not satisfied with the painting. I spoke with him numerous times on the phone and he told me that it was an original, that he was a shiv bhakt and would not lie, that he had the certificate of authenticity etc. I bought the painting for Rs 199,000 on 14th August. When the painting arrived on August 21st, I was shocked to see that it was a reproduction calendar print and there was no certificate of authenticity! I immediately sent it back, opened a dispute claim and asked Seller for my refund which he promised to give promptly. Seller sent Rs 49,500 and asked for 10 days in which to return the remaining money. It has been a few weeks since and Seller keeps delaying making excuses that he has spent the money and needs more time to get the money. What should I do? Rs 1.5 lakhs that he owes me is a HUGE amount of money for me and I need to repay the bank debt I took to buy this painting. I have given him till 20th October and after that plan to seek Buyer Protection Claim and also have ebay investigate this fraudulent seller as he clearly and intentionally deceived me. Also he has now relisted similiar paintings saying now that they are "reproduction prints". This has been a very stressful experience and I don't think I can trust ebay anymore as a platform. I would appreciate hearing from buyers who have had similiar experiences to see how they resolved their disputes and if they were able to get full refunds. Thanks in advance for your comments!