Error screen while making payment and account debited

pankaj841
Community Member
Hi,

I tried to buy a 160 GB ipod classic from ebay worth Rs. 15698 on 7th march,i.e.,yesterday. I added it to my shopping cart and then proceeded to pay through online bank transfer. But when I clicked pay after logging into my account I got a 'jsp processing error' screen or something similar. Now when I checked my account, the amount has already been debited. But, when I checked on eBay, the item is still in my shopping cart and I cannot see any record of the transaction ever happening. I contacted eBay help Chat and they said that they will escalate the issue. But I haven't even received an email that my complaint has been registered as of yet.

Any suggestions on what can be done next?
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Error screen while making payment and account debited

nitindhariwal
Community Member
eBay customer services are sluggish and very irresponsible. You'd have to bug them continuously
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