EBAY UNFAIR TO BUYER??????????

[chicachica22]

GUYS, I AM SURE THIS TOPIC IS GOOD ENOUGH TO START A WHOLE NEW DEBT. BUT THINKING BOUT THIS, U FEEL ITS SO TRUE. i MEAN WHAT TOOLS DO BUYERS HAVE HERE, OTHER THAN LEAVING NEGATIVE FEEDBACK, OR FILING A DISPUTE.

I MEAN INCASE OF A FRAUD, WHAT CAN A BUYER DO OTHER THAN MULL OVER THE ISSUE AND THE BAD EXPIRIENCE. JUST BECAUSE THE SELLER PAYS COMMISSION TO EBAY, THEY HAVE GIVEN HELL LOTTA RIGHTS AND TOOLS TO SELLER. FOR e.g. A SELLER CAN BLOCK A BIDDER, A SELLER CAN GIVE A STRIKE TO THE BUYER, EVEN IF SELLER IS AT FAULT STILL HE IS ALLOWED TO ANSWER THE NEGATIVE RATING WITH A NEGATIVE.

i HAVE OBSERVED NOW FOR THREE WEEKS, EVEN IF YOU PAY THE SELLER ON TIME AND DO EVERYTHING ACCORDING TO THE SELLER REQUIREMENTS, STILL SELLER DEMANDS A POSITIVE FEEDBACK BEFORE HE CAN GIVE YOU A FEEDBACK. I MEAN AS A SELLER U HAVE BEEN SATISFIED RIGHT?? U GOT UR MONEY ON TIME etc. THEN SHUDNT U GIVE THE BUYER A POSITIVE FEEDBACK WITHOUT DEMANDING A POSITIVE FEEDBACK FIRST?? DOSNT THE BUYER HAVE A RIGHT TO HIS OPINION? ITS ALMOST LIKE SELLER MANUPILATING A FEEDBACK. ATLEAST I HAVE HAD SUCH EXP HERE.

ALSO WHATS THE BIG DEAL BOUT THE BUYER PROTECTION PROGRAM? IT TAKES SEVERAL CLAIMS, MAILS PROOFS, HELL LOTTA COMMUNICATION AND RUNNING AROUND B4 UR PAID A PENNY. N APART FRM THT, U HAVE TO WAIT ATLEAST 30 DAYS B4 ESCALATING D CLAIM. NOW TEL ME GUYS, IF A PERSON HAS MONEY PROBLEMS AND CANT WAIT FOR 30 DAYS, WHT CAN HE DO?
SELLER WILL PROBABLY CLOSE HIS ACCOUNT AND OPEN A NEW ONE. AND START THE CHEATING GAME ALL OVER AGAIN.

LASTLY I FEEL BUYERS SHUD BE GIVEN THESE POWERFUL TOOLS, LIKE THEY CAN BLOCK A SELLER, OR INCASE THEY FEEL THE SELLER IS A FRAUD THEN NOT ALLOW HIM TO LEAVE U A NEGATIVE FEEDBACK IN TURN. EVEN GIVE THE SELLER A STRIKE FOR NOT GIVING U THE ITEM ON TIME, OR IF FAIL TO DEIVER AN ITEM. HMMM SEEMS SELLERS HERE HAVE ALL THE PRIVILEDGES AND NOT THE BUYERS.

WELL LETS SEE IF THE BUYERS GET TOGETHER, MAYB SUMTHIN CAN BE DONE BOUT THIS ISSUE. TILL THEN ADIOS AMIGOS.

[manogoa]

I bought CD's, 2. A Hindi- English and an English-Hindi talking dictionaries. The sound doesn't work on either. They won't work if you have AVG on your system. Continual messages popping up when they run. Poor displays, or complete lack of them.

I have had an appeal to ebay rejected as they say, quote,

'The condition of the item must affect its value or
usability to fall under the "significantly not as described" category'

They have no usability, nor value in their present state. Apparently that's meaningless to ebay.

I am told that the items were described properly on the web site so there is no reason that they can be claimed against.

If you buy a car from ebay there's no guarantee that you will get four wheels or and engine or a gearbox.
Telephones don't have to work nor does anything the seller has to hawk around as long as the seller doesn't tell you.

It's disgusting

A $16,000,000 million dollar fine isn't enough.

[amrithaj2005]

Reading this thread prompted me to tell you of an experience I am having with seller "ravinissay". I purchased 1 saree from him in July and he sent me a fake tracking number. Btw, I am in South Africa. I then proceeded to buy 3 more items the following week, thinking that he had genuinely mis-typed the previous tracking number.
However, he sent me another set of tracking details for the second lot - which was also false. After numerous attempts to contact him, he says that he never did ship anything as he was still waiting for one item. By this time I filed dispute for 1st item. I got refunded. Now I await the other 3 items. Do you think I would get it? I also have to leave feedback for 1st item. If I leave -ve; would he also leave -ve for me. I am worried as I have been buying on e-Bay since 2005.
Can admin help here, please?

[i_win_therefore_i_pay]

This thread was started in August of 2007. chicachica22 is no longer a registered user.

[bargainsonbooks]

HI! I am a seller here and although there are bad apples in all baskets, but i feel that it would be incorrect to generalize tht sellers have all the power. Take buyers for example who do not click on reciept confirmation even after recieving the goods and numerous reminders. The seller has to wait 15-20 before his payments gets through and even then he cannot leave a negative feedback. Just becasue a buyer has paid does not mean he is a good buyer. A proper transaction is when he clicks on reciept confirmation as well. So, buyers do have a lot od advantages too. As for not allowing certian buyers, i have had people contact me telling me that i should reduce the money in their next order or they will give me a bad feedback. I never fall to such stupid treats, but buyers can be tricky too just so that you know. But in general there are only a few people that that be is buyers or sellers.

[proearn]

i m also seller and a buyer also i must say ebay given too muh power to seller and simply nothing from purchaser point of you too bad i m encountered a same problem i purchased the master reseller from ebay seller who has 170 feed back score but the master reseller life time sucks and sites are down from last 5 days now i contact the ebay team and they are sying you have to contact paypal team sor refund because you sent the payment from paypal but the fu**** forget that the seller selling the items from ebay.. because the seller gives some peni* i mean money or comission they even allow to sale his own mother in ebay...

tooo bad its gonna be over too much praud from years nd the system not improve a tall...

[kumar.m]

DEAR CHICACHICA

1. YOU ARE TOTALY WRONG AS SELLERS CANT SUBMIT THE -V TO THE BUYER.
2. ALWAYS BUY FROM A REPUTED SELLER
3. CLAIMS TAKE TIME. AND IT REQUIRS PROOF COZ EBAY IS NOT BLIND AND CAN'T BELIEVE ON ANYONE ONLY ON BASIS OF WORLDS
4.IF SOMEONE HAS MONEYPROBLEM THEN HE CAN GO TO THE PHYSICAL MARKET
5.IF U R NOT HAPPY WITH EBAY THEN U MAY LEAVE..
6. SELLERS CAN GIVE THE STRIKE COZ THEY CANT PAY EBAY FEES FOR FREE!!

TAKE CARE

[jaipur_fashions]

Dear kumar.m
This thread was posted a year back !

[niceshop4u]

Dear ChicaChica,

ALL IN SIMPLE WAY TO SAY THAT U R LUCKY THAT U R BUYER ON EBAY.

NOTHING MORE TO SAY.

KIND REGARDS,
CHINMAY

[carlosaspjllebra]

IF SOMEONE STILL BELIEVE IN BUYER PROTECTION HERE IS A CASE:

Dear Carlos Pereira,

Thank you for writing to PayPal. I am sorry to hear about this situation, and understand your frustration and concern over the issue.

I apologize for the inconvenience this may have caused you. My name is James Garner and I am happy to help you with your concern.

I understand you are referring to case ID: PP-569-712-604. I have reviewed your account and found out that the case is still Open. I noticed that you are eligible for a refund on this transaction. To qualify for a refund, you must return the item to the seller, in the
same condition you received it, within 10 calendar days of the date of this email. You are responsible for the cost of returning the merchandise.

I would like to inform you that if a buyer files a claim for a Significantly Not as Described item, we will generally require the buyer to return the item to the seller at the buyer’s expense using online tracking.

To learn the specific terms and conditions of the PayPal Buyer Protection Policy, click the "Legal Agreement" link on any PayPal webpage and click "User Agreement."

If you have any further questions, please feel free to contact us again.

Sincerely,
James Garner
PayPal Resolution Services
PayPal, an eBay Company

Original Message Follows:
------------------------
Form Message
customer subject: Protection program ?
customer message: Additional Information: I do have a complain on paypal about a store named autotuning Carparts-Online from ebay and paypal decided that I am elegible for a full refund once my report about buying something and receiving another does make sense. Paypal said YEAH YOU ARE RIGHT ON YOUR COMPLAIN. Congratulations to paypal´s avaliation process. It was quick and accurate but worthless as I expected since the begining, a trully lie. Unfortunatelly this "protection program" is in this case "protecting" the criminal and not the victm because it does have a tricky mechanism that prevents against any seller penalties once that just only the victm have to pay for the sellers mistake. Please! Does it make any sense ? I had importing expenses about ###EUR that will not be refunded, and to receive my rights I will have to pay more ###EUR on shipping to send the product in perfect conditions to the seller? Paypay is saying that for receive ###EUR refund I will have to expense
more ###EUR on shipping (more than the refund value) ? It only can be a joke!

[i_win_therefore_i_pay]

carlosaspjllebra,

I know you want to help others but this thread is from 2007. It is a waste of time to post to a thread when the original poster, chicachica22, is no longer registered. Post your helpful information to threads that were started in November.