Discrepancy in item description

mohammedanasosmani
Community Member
Hi,

I bid on mobile phone on eBay (Item number: 170239285242) and won it yesterday.
When bidding, I read the item description (in Item Specifics - Mobile Phones) and it was mentioned that the mobile phone has camera in range 1 - 1.9 Megapixels.
But now when I see specifications of this mobile on other sites, I found that there is no camera in this mobile phone.
Also it is mentioned in full description of item which now I see, but when bidding I refered to Item Specifics section.

I haven’t paid for this phone yet, sent a message to the seller using ebay but did not get response yet.

What can be done now in this case?
Any helpful information is appreciated.

Regards,
Mohammed
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Discrepancy in item description

snrama
Community Member
Hi,

If you have won the bid, then request a seller to send a mutual agreement to cancel the transaction.

It may be a unintentional mistake from the seller's side as he has mentioned as "Camera : No" in the product detailed specifications.

These issues should be resolved smoothly. ---------------
With Regards,
Navaneeth (snrama) 😉
---------------
With Regards,
Navaneeth (snrama) 😉
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