I do agree with you my dear friend,
Listen to my story please....
I have bought an item from e bay stating by a seller that it was natural dakshinavarti and the rate was RS.960/- excluding the postage charges, but when i received the item, I came to know that was an duplicate made out of some ceramic like material, it is clearly visible that it is moulded item and not original.
When I contacted the e bay, they stated that it will be resolved in five days, later that a representative from e bay called me and asked me to wait till the buyer response, when I asked her that shall I return the item to the buyer she asked me to keep it with me for next five days, but after five days without even convincing me or without even a word from the buyer, they sent me a mail, stating that the item was as per description and rejected my claim and favoured the seller.
If I am not satified with the product, the e bay team should take the product back and return my money, if you state that seller's item is genuine.
If this is the way that e bay team is acting means, how will buyers like me will get confidence in e bay, where the right of the buyer is not safeguarded.
Please let me know how you guys are identifying a buyer as a genuine buyer and what is parameters used in judging the item as genuine and duplicate.
I have attached the photo of the dakshinvarti, I have received from the seller, which is self explanatory about the item.
E bay states "Don't Worry buy Happy" but if this how you are going to resolve the complaints how can we buys products from e bay without fear.
E Bay states "100% satisfaction or refund / replacement" whereas here I dont have a option, I was not provided with satisfaction, nor refund and neither replacement.
I was just fooled, just because I was trusting e bay to be genuine site.
Let us all join hands and stay together in saving other innocent buyers who fall as a prey to this e bay.
Thanks
K.Vijaya Prabo
