I have bought a mobile phone and paid the full amount through paisapay credit card. But, I have not received the item. Seller,A BIG FRAUD, is on the run and took my money. Now, ebay and paisapay said that they dont have any information regarding this person, puneetjain129. Ebay standard protection plan says payment through paisa pay credit card is safe and secure, will get full refund upto rs50000/-, I paid 12500/-, now ESPP and paisa pay is escaping from this issue and say I am not eligible for the refund or might be eligible for only9950/-. Ebay refusing to support me in any way. Since the date of purchase I am just crying, begging and requesting daily for help, but all invain. I took a bank personal loan to gift this phone to my sister, without telling any person in family. Now, just feeling ashamed of telling my story.
Credit card issuer shown their inability to help in this regard and suggest to talk to ebay. Todays,after, 39days, since purchase, I didn't get my money back. Sent lots of messages to every department. But no proper hearing. I asked for the sellers bank a/c details in which the payment is credited so that I can try to trace out this fraud seller. Ebay and paisapay both has refussed me to give any kinda details. They said, they are bound to their policies. I am shocked that the policies are made for supporting to fraud sellers and playing with money of the innocent buyer. I tried to file a police complaint, but they laugh at me as i dont know anything about this seller, and even dont know the ebay office addess where I can send a written complaint. THIS SITE SHOULD BE BANNED. I FEEL, I HAVE LOST MY MONEY. I AM VERY MUCH HARASSED. AND PLANNING TO CHALLANGE EBAY AND ITS POLICIES. I AM READY TO DIE FOR. MONEY IS NOT THE ONLY THING. ISSUE IS THAT SELLERS ALONG WITH THE HELP OF EBAY MEMBERS ARE CHEATING INNOCENT BUYERS OPENLY. I REQUEST FOR THE SUPPORT OF ALL THE BUYERS WHO SUFFERED THE SAME PROBLEM AS WELL AS THE BUYERS WHO NEVER GO THROUGH THE POLICIES AND BELIVE THAT EBAY AND PAISAPAY ARE SAFE. PLEASE SEND ME SUPPORTING MAILS AT rishi_vrj@rediffmail.com