100% NON-PERFORMING SELLER.......

Hi, The matter I am reporting here might be the first for ebay and surely most of the buyers must have suffered the same fate too. The seller in question is hoststafinet I had purchased one Linux reseller hosting package of 1GB and three domain names from this seller and my observation over last 4 months has been that in such transactions the true competency of the seller is exposed much latter. The seller in question in this case is absolutely useless yes useless, the level of competency is way below mark and the SLA is not met at all by this seller. The domain and hosting packages are such that you need the services of the seller on a continues basis (12 months) and if the seller does not respond to your queries then the buyer is DOOMED. The seller hoststafinet is not at all competent in his job and is an trickster on eBay and does not provide any help whatsoever, all emails sent to his address have bounced (I have proof of all bounced emails) now tell me how can a service provider have his emails bouncing. As my sites are down my clients are having monetary loss and also facing loss of creditability in the market. One client mxinfosys.com had to shift from my site to another site in a period of 1 hour ONLY BECAUSE OF THIS SELLERS INCOMPETENCY TO RUN HIS BUSINESS PROPERLY AND ALSO BECAUSE HE DOES NOT ENOUGH KNOWLEDGE OF THE BUSINESS. I have also reported this matter to the national consumer forum in New Delhi (i have all the records for the same) and also I am in the process of filing a legal suit and sorting to take help from Mumbai Police. My hosting site is down for the last 48 hrs or more and even after sending more than 12 emails to him there is no response from him, his eBay site is also down and there are no items as I write this mail. This seller had committed an uptime of 99.99 percent on ebay site but he has not lived up to his commitment. The domain business is such that the seller has to be quick and SHOULD KNOW HIS JOB but alas hoststafinet has turned out to be a BIG BIG DISAPPOINTMENT. This seller has no contact number listed and also no address where I can visit him in Pune only a PO box number is provided and he calls him self C.F. Stafi, where F stands for Francsis is all I know. How can ebay have sellers who do not provide telephone numbers and a do not have a contactable address on their site is what only ebay can answer. So in the end I request to all the buyers to completely boycott this seller hoststafinet and stop all transactions with him and any buyer who has had the same experience please get in touch with me urgently. I also request ebay to look into the matter immediately as this seller has casued me monetary losses. I have proof of all what I have said. I can prove beyoud doubt that this seller is not knowing his job.
(Note: I had purchased the packages from him when I was working with ebay seller Roshniinfotech but now I have left Roshniinfotech and I am on my own)

Regards

Rajeev.
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100% NON-PERFORMING SELLER.......

emailswarup
Not applicable
Hi,

You should better report this matter to ebay thru the reporting links. Hope they will act fast. .
Best Regards ๐Ÿ˜„
Swarup
Kolkata

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Best Regards ๐Ÿ˜„
Swarup
Kolkata

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100% NON-PERFORMING SELLER.......

Dear Rajeev,

I am sorry to hear about your disappointing experience on ebay. But I felt that you were being a little unjust on that guy from 'Staffi'. ๐Ÿ˜ž

In fact I have also been a regular customer of the same seller and I have never faced any problem with the 3 Domains I purchased 1.5 yrs back. Even I renewed the domains twice and I am very satisfied with the professional attitude they show! Now whenever my friends asks me for a Domain reseller I point them to 'hoststafinet'. ๐Ÿ˜„

Coming back to the point, in the feedback profile of 'Roshniinfotech' (who i believe were customers) there happens to be 3/4 +ve Feedbacks left for 'hoststafinet' which raises doubt in my mind as to why you were so hasty in leaving a feedback when you should be knowing (if you are a web-service professional) that it takes time to ensure the quality of service offered. And from my experience when you are transfering control of host/domain you should me extra-careful! ๐Ÿ˜‰

I hope u'll keep these simple things in mind before you pursue your claim (on-&-offline). Keep writing! :8}

Wish you a Merry Christmas & a Happy New Year!!
BYE!!
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