User Activity

i placed order on 20th May for Luminous Zelio 1700 Home Inverter and Home UPS,till now the item isnot dispached by seller ...i am unable to receieve reply/response from cc .it is compleetly against their Guarantee Policy!!? No commitment ...no respon...
Third class customer care manangement...their toll fee number is always engage ! not responding /answering even after 5 10 minutes after making a call!!