eBay Help
dkg_cal
Community Member
since ‎04-01-2015
‎04-09-2017

User Statistics

  • 3 Posts
  • 0 Solutions
  • 0 Helpful Given
  • 0 Helpful Received

User Activity

what to do if eBay denies receiving return courier receipt scan in time and closes the claim

08-01-2015
eBay denies receiving the return courier receipt scan within time limit and closes claim without warning.

My claim is closed in spite of submitting the return courier receipt in time but I did.

07-01-2015
I received a used/old phone cover from the seller on 31/12/14 and put up a claim on 1/1/15. Couriered the item back to the seller on 2/1/15. Ebay asked for the scan courier copy on 2/1/15 and I sent on 2/1/15.On 4/1/15 eBay closed my claim stating I ...

eBay denied receiving my scanned copy of returned item and cancelled my refund claim.

04-01-2015
An item that I had bought on eBay turned out to be old/used and after consulting with the seller I had lodged a claim with eBay. eBay called me up on phone on 2/1/15 and asked me to scan the copy of the courier receipt through whcih I had sent the it...
Top