If the seller not shipped the item you have an option to cancel the
transaction. Please call customer care and ask them to calcell the
transaction, this can be done by contacting the seller too.
ebay asked me to produce documents as poi / poa. my poa not matching
with their requirement and asked me to send some other. which u sent and
they accepted. my money is safe and ebay us genune for me so far. i hope
there should be some communucation ...