Provided duplicate xolo q800 battery instead naming as orginal.
I rejected the battery over talking with, Ebay customer care team. They assure refund is not possible but we will furnish the ebay
coupon instead of money. i accepted this. But still now i didnt recevied coupon.
Note:
| Claim ID: | 560993 |
| PaisaPay ID: | 36732842821 |
| Item number: | 261491136062 |
| Seller ID: | freewireworld |
| Date claim opened: | 08-07-2014 |
Below mail from ebay
"
Dear jayailankovan,
We thank you for your precious time in helping us investigate the issue you faced with your purchase. We regret to inform you that after investigating the claim we are rejecting your eBay Guarantee* claim request. Click here for more information.
Please find the details here
Action : Buyer cancelled his claim request - Claim Closed
Remarks : As per our telephonic conversation with Mrs.jayailankovan on 15/07/2014 at 11:12 am,we are pleased to inform you that we are approving your refund request in form of eBay coupon. You will receive a coupon of 110% of item value. It will be sent to your registered email address, and you can expect to receive it within 7-10 business days and the same is valid for 30 days. Note: Sundays and Public Holidays are excluded from working days. Thank you for shopping with eBay. Regards,
"
