Hi,
Today I have noticed a bug in paisapay payment process. Today a buyer had bought 3 items from me and the actual shipping charges mentioned in my item is as below:
Local Courier - Rs.25.00(shipping), Rs.10.00(additional item)
National Courier - Rs.40(shipping), Rs.15.00(Additional)
Since the buyer is of another state, Paisapay should have calculated it as - Rs.40 + 15 + 15
But to my surprise, it had calculated as - Rs.25+10+10.
When complained this to ebay, they have verified the transaction and said that paisapay had took the local courier option for the transaction and have escalated to the concerned department. And to my surprise, they have asked me to follow up with the buyer to ask for the balance money and deposit it in my personal bank account.
Guys, do you think this is FAIR??? Let me know your comments 😞