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My account shows balance of Rs. 24000 with ebay

5071pravin
Community Member

suddenly one day I get up and check with my ebay to see a
balance of Rs. 24000 with ebay on my seller account, upon proper look up in my
seller account I found out that all my FVF were reversed with








eBay Debit

FVF credit reversal (FVF abuse) - Fees debited fro Ref#114475871
Other Rs. 17,407.34

I had been paying all my legimate fees which are due to ebay,
Now I had put some of my listings on direct buy on which many nigerians had
bought, even on auctions many people either refuse to pay or jus show as If they
don;t know what ebay is.


So I had asked for credit of FVFs on those listings but now
I see that all those FVFs which were granted have been reversed one day?


What Should I do in such case?


I would be happy If I could get help on the same, regards.

Message 1 of 8
latest reply
7 REPLIES 7

My account shows balance of Rs. 24000 with ebay

rohit@ebay.com
Community Member
Hello 5071pravin,

If you have not already done so, I would request you to write in to Customer Support with the details of your issue. You can do so by clicking on 'Help' at the top of any eBay page, and 'Contact Us' on the left hand side of the Help pages. For your convenience, I am attaching the link here - http://pages.ebay.in/help/contact_us/_base/index.html

You need to select 'Selling & Fees', and the relevant topics in the boxes on the next page. This will ensure that the right team gets your query and replies to you.
Thanks and Regards,
Rohit,
Community Development Team

Thanks and Regards,
Rohit,
Buyer Engagement Team
Message 2 of 8
latest reply

My account shows balance of Rs. 24000 with ebay

5071pravin
Community Member
Thanks Rohit for the same,
I have just now done the same and hope that the issue is resolved at the earliest.
I shall surely update the community board in this regards.

Regards,
Message 3 of 8
latest reply

My account shows balance of Rs. 24000 with ebay

snrama
Community Member
Hi Pravin,

Normally such things doesn't happen, it might be due to problem / error. Trust on eBay, they will certainly help you. -- ---------------
With Regards,
Navaneeth (snrama) 😉
---------------
With Regards,
Navaneeth (snrama) 😉
Message 4 of 8
latest reply

My account shows balance of Rs. 24000 with ebay

5071pravin
Community Member
Well they have replied to me that the credits will be again given after thorough investigation and around 10 days have passed.

Lets wait and watch for the same.

Regards
Message 5 of 8
latest reply

My account shows balance of Rs. 24000 with ebay

5071pravin
Community Member
All the debits were credited back into my account.


And hence the matter stands resolved
Thanks for the same.

Regards.
Message 6 of 8
latest reply

My account shows balance of Rs. 24000 with ebay

5071pravin
Community Member
All the debits were credited back into my account.


And hence the matter stands resolved
Thanks for the same.

Regards.
Message 7 of 8
latest reply

My account shows balance of Rs. 24000 with ebay

snrama
Community Member
Hi Pravin,

Nice to hear that the problem is resolved. ---------------
With Regards,
Navaneeth (snrama) 😉
---------------
With Regards,
Navaneeth (snrama) 😉
Message 8 of 8
latest reply