Help on Using Community Boards

sapana@ebay.com
eBay Employee
eBay Employee
Hello Everybody,

A warm welcome to the community discussion boards.

Community boards are a great place where users come together and discuss various issues, both related and not related to eBay. In the process, they gain from each other’s knowledge, share their success and disappointments, help others, make friends and most importantly have fun.

This is a place where eBay India users can sit and relax while spending time on their various eBay activities.

Here is some quick help on using the community boards, and making your posts more interesting and personlised.

To interact on these boards, you will need to register first - it's easy and free! Also, please take the time to read and familiarise yourself with the eBay Board Usage Policies on http://pages.ebay.in/help/policies/everyone-boards.html

How to read posts
To be a guest and simply read discussions, or "lurk", you do not have to log on. Simply click on the discussion topic you are interested in reading. However, if you sign in, you get to see all the new and updated posts since your last visit.

How to log on
On the Community page, on your top right hand side, you have a button for sign in. Similarly in every board, on the top there is a button to sign in. You can use your existing eBay user id and password to log on.
By signing in you get to see all the posts that are new or updated since your last visit. If you do not have an eBay User ID, you will need to register

How to post a new message
Sign in to the boards and either scroll down to the bottom of the page or click the "Post Message" button in the toolbar and then type your message into the text box. If you want to add special formatting such as bold, italics, bullets, etc. or insert links or images, you can use regular HTML tags in this text box or use the shortcuts given in the post message button box.
When you are ready, click the "Post Message". The page will then reload and your message will appear with the others.

How to use spell check
Prior to clicking "Post Message," you can check the spelling in your message. Simply click the "Check Spelling” (ABC with a tick mark) button on top of the text box where you've been typing. When you are ready, click the "Post Message" button.

How to start a new discussion
When you want to start a new discussion, click the "Post Topic" button at the top of the chat board page. You must be logged in to the boards to see this button.

How To Navigate Through A Discussion
To navigate between the pages click the previous or next tab on bottom of the page

To get to the last posts, click the "See last Post" button at the bottom of the last post on your list.

If you are not able to see beyond the first message, just hit on the page number and you will be able to see the whole page and the messages.

Watches, Settings and Search Functionality
Watches: To keep an eye on the discussion of your interest, you can choose to watch the discussion. This will ensure that you are mailed whenever any response is made on the watched post.

Settings: Create your own signature; customize it according to your personality. You can use HTML to make your signature more personal. To get some cool HTML tips check this out: http://members.ebay.co.uk/ws2/eBayISAPI.dll?MfcISAPICommand=ViewUserPage&userid=mr_plopster

Search: Search and Advanced search functionality gives you the ability to search for all the posts made by a particular member, date wise or topic wise.


Glossary of Terms
A Discussion is a collection of messages on the same topic. Discussions are also known as "threads." You can post messages in a discussion, or click "Add Topic" to begin a new discussion, if you don't find an existing one that fits what you want to talk about.
A Post is a message made to a discussion by a member who is logged on.

If you have any questions, please Contact Customer Support at http://pages.ebay.in/help/contact_inline/index.html

Warm Regards
Sapana
Community Development Team
Message 1 of 210
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209 REPLIES 209

Help on Using Community Boards

intkhab12
Community Member
SAVE
Dear sir, Please save me from NIGERIAN. they always capture my products. They doing fraud on Ebay.in. please save Nigerian.( you know i saved BAAL - BAAL (indian kahawat. i am new user on ebay.in.i sale my item on ebay.in. just some hour i got a msg. your item sold. but i checked my inbox, i saw a msg. from NIGERIAN. he purchase my item. but i don't interested shipping to Nigeria. i had searched on google search ingine about Nigerian. mostly dealer of nigerian are fraud.please save new seller or user on ebay. thanks
Message 31 of 210
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Help on Using Community Boards

rj_baazee
Community Member
Hi,

It's time eBay made buying & selling more simple and less complicated. This isn't a tutorial site but a online trading site. People who come here not only want good service but also want to spend their time in a relaxed way and not breaking their head over trying to understand the policies and rules. eBay should enforce strict measures with regard to verification of its members both at the time of joining & periodicaly as well, so that buying & selling can be easier and more enjoyable for all. It would be more secure with less complications if people are verified thoroughly before they trade in eBay. Hope someone is listening ....

Thanks & Regards
Message 32 of 210
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Help on Using Community Boards

sunil_kolte
Community Member
I made a mistake of ordering a watching with interchangeable dials from a seller called gifts2giftscomputer. The payment was made thru credit card and was duly billed to me for which I have the necessary listings/bill on 13th of June'05, Since the item just costed me a total Rs 245. I have taken this up with ebay since then, to no avail. the seller just responded long ago with the courier despatch details, the courier apparently cannot trace it, and the seller has not done anything on this account till date. Why should I suffer due to this? Ebay maintains a nuetral stand...the seller by now has de-registered is not accessible on phone (disconnected phone) and emails bounce back.. I have lost all trust, faith and call whatever in transacting on ebay... you guys havent done anything except responding very promptly but it just doesnt help!!! I need my refund or the product!!!

Any views/suggestions!!


Sunil Kolte
Message 33 of 210
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Help on Using Community Boards

citizenmetal
Community Member
DEAR SIR
YOU HAVE CLOSED MY ONE TANSACTION i.e.
{The Unpaid Item dispute has been closed for the following reason:
We've agreed to complete the transaction}

pl. tell me what is this. THE EXPIER DT. OF THIS ITEM IS OCT.30.
ALSO I HAVE PAID FOR THIS ITEM DIRECTLY TO THE SELLER'S ICICI BANK
A\C .WHAT HAPPEND ABOUT MY PAYMENT

THERE IS ONE MORE ITEM FOR WHICH SELLER AGREE TO TAKE PAYMENT
THROUGH CHEQUE .SHOULD I SEND THE CHEQUE OR IT IS ALSO DISPUTED .
AS I AM ALWAYS IN TOUCH WITH THE SELLERS HOW CAN U SAY "OTHER PARTY
HAS NOT RESPONDED" INFACT SELLERS WERE NOT RESPONDED U CAN CHECK MY
MAIL BOX.
DETAILS ARE GIVEN BELOW
Transaction: (ALWAYS BUY ORIGINAL PRODUCT) NOSE\EAR HAIR TRIMMER
(#5598371670) sold by click2shop_in1 on 22-Jul-2005.
Dispute status: Other party has not responded.

PL. ANSWER ME SOON
THANKS
Message 34 of 210
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Help on Using Community Boards

gifts-mart
Community Member
Dear Ebay,
we are selling on internationally but the problem is that our sales are high on ebay international and paypal is announced only a limit of $2500.00 per month.How we can increse the limit and can we get e transfer in our citibank a/c.
thanks
Message 35 of 210
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Help on Using Community Boards

guptarajin2006
Community Member
can some one tell me what is the reasonable price for webcam
Message 36 of 210
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Help on Using Community Boards

neetiumang
Community Member
Hi, I have relisted my item 3 times in ebay and everytime my item was bought by a member who is less than 30 days old member and is wanting to ship the item outside india. How do i stop this? as its not letting my item to be finally sold.

Also whn my item was not sold and i had reported to ebay team i am getting a invoice of some 720Rs.Please look into this and reply.

Neeti
Message 37 of 210
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Help on Using Community Boards

preetim@ebay.com
Community Member
Hi neetiumang

With regards to your queries, we have some tools on the site that will help you block bidders from bidding on your products and also get a final value fee credit.

We have a tool called Bidder management where you can block certain bidders / buyers from bidding or buying your item.

You can block bidders/buyers with the following criteria
1. From cities / countries you do not ship to
2. With unpaid item strikes in the last 30 days
3. With feedback score of -1,-2,-3

In addition to this to this tool we have the provision of Cancelling a bid

You can cancel a bid if a bidder contacts you to back out of the bid or asks you to ship to cities / countries you do not ship

Visit http://pages.ebay.co.in/help/sell/cancel_bids.html for more information on cancelling bids.

You can block bidders from your My eBay- My Account- Preferences section.

With regards to your second query about getting an invoice for transactions that were not complete, you can file an Unpaid Item dispute against a buyer and get a Final Value Fee credit.

To file an unpaid item dispute
- Log onto your "My eBay"
- Click on the Action Link below sold items.
- Click on Report an unpaid item
- Enter the item number for which you are reporting the unpaid item and click Continue

Visit http://pages.ebay.in/sellercentral/advanced-selling-promotebusiness-unpaiditems.html#Unpaid for more details on how to file an unpaid item dispute.

I hope this helps you have a better selling experience on the site.
Regards,
Preeti

Regards,
Preeti
Message 38 of 210
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Help on Using Community Boards

sundar007
Community Member
Dear Paisapay,

I have refund from ebay.com but they directly sent to Paypal.com refund of $105.31 USD . They could have deposited the money in my bank account ICICI Bank in India. Hence Paypal.com says minimum $150.00 USD to transfer. What could I do to transfer all the money in my ICICI Bank a/c in India?

Thanking you
P.M.Sundaravaradhan
eBay.com Id: sundar007
Message 39 of 210
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Help on Using Community Boards

zohn1885
Community Member
rtttyuut
Message 40 of 210
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