Live chat service on ebay.in is a instant resolution tool to support for all ebay sellers.
after entering a product number when the message come that you are in Q and waiting time is 39 minutes (image attached) how seller should react ?
ebay is in international online retailer known in the world for their qucik response on query for both seller and buyer . no one expect this from ebay at least.
this is a feedback for a senior management of ebay to look in to the problem.