Problems returning an item

echidna24
Community Member
To keep this simple, i'm trying to return a pair of shorts to superdry's ebay store because they're to small.

I recieved an email confirming that my request to return the item was accepted, so that's all good. However when I click 'Take action' i'm told;

'System not available

The information you requested is currently unavailable. Please try again at a later time.'

I recieved another email, this one simply saying:

'Dear echidna24,
The status of the return case for the following item has changed.'

It doesn't say how it's changed or what this means, but when I click 'See case details' I get the same error:

'System not available

The information you requested is currently unavailable. Please try again at a later time.'

So what exactly should I do at this point?
Message 1 of 1
latest reply
0 REPLIES 0