Hi,
I'm really astounded by the policies of eBay...
Suddenly I receive a mail from eBay saying my account has been restricted because of some issue in my account with PayPal. When I called up to find out, the Customer Sercive told me that they dont have a clue about what the problem is and they asked me to check with PayPal....
So I called Paypal and one extremely efficient executive told me that there was absolutely no problems and sent me a mail confirming the same in 15 Minutes (eBay has to learn a few things from their sister-company in this area)
I forwarded this mail to eBay on 15th at 16:00 and again followed up on 16th March.. I was told that they haven't received the mail, so I forwarded again... there is yet to be a resolution or reinstatement of my account
My questions to eBay...
- ebay.in does not offer PayPal as a payment gateway... How does it matter on the status of my A/c with them ?
- In my case, there was NO ISSUE, so on what basis was my A/c restricted ?
- Why are you guys so laidback on such issues ? I've been a member for more than a decade and suddenly you pop-up with an issue like this ? Very unprofessional
- Why do you need 72 hrs to reinstate my A/c ? to me it is loss of business..
- Why did you not give me some warning before you restricted the A/c ? You could've given some time for me to check out with PayPal and IF THERE WAS A PROBLEM, then you shoud've acted.
Baazee was definitely a more friendly and professional set-up...
