After 20 emails this is what I get just now from ebay customer support..
"Hello,
Thank you for contacting eBay Customer Support. My name is Sonia and I
appreciate the opportunity to be of assistance.
I can certainly empathize with the concerns you have expressed and your
wish to renew your relationship with eBay. I realize that your account
is important to you.
Upon review of your account I note that we have restricted your account
from selling on eBay for one day as a result of repeated breaches of
eBay policy. We have recently added selling restrictions to the range of
consequences for breaches oflace, members may not list any items but are
still able to bid, buy, access My eBay, communicate with other members
and complete all current transactions. We encourage you to take the time
during this one-day restriction to familiarise yourself with our
policies and make any necessary changes to your listings.
Please note that once the selling restriction has been lifted you will
have to relist any items they had listed previously.
I understand that you may disagree with eBay's decision to maintain this
policy. If you would like to see a policy change, you may want to submit
your feelings at the following URL:
http://pages.ebay.in/community/suggestion
We value your membership in our community and your feedback is
important. Although you may not see the policy change as a result of
your email, the appropriate personnel will be made aware of your
position on this issue.
Thank you for your co operation and understanding.
Regards,
Sonia
eBay Customer Support "
Do you think this is the right answer and solves my problem?The one day selling restriction she is talking about was over on 22nd August! My problem is below...
I gave a message on 23rd of August stating my problem.
But ebay does not reply to my emails through trust and safety and niether the Live Chat helps.
1. The Live chat has only one answer for any problem" This is not handled by me and so unable to do anything, please go to trust and safety link and send mail"
2. After 20 emails , what I get is to write here on the community board, but here also no reply.
3. I dont know who exist behind this website, and are there real staff or handled by a few people?
4. ebay is making lot of money through sellers but still it doesnot have a proper customer support to the satisactory of anyone.
5.All my listings were ended (800) without any warning to me.
6. The shop is still active without any listings in it!
7. Can anybody guide me regarding this? Will ebay activate my listings again? I have spent more then 20,000 on listings only,leave aside the other shop charges.
8. Will I have to spend another 20,000 to lsit for 100's of hours again?
9.Or anybosy else having the same experience? Can yu guide me what to do next?
10. How did a person in such a situation make ebay activate the listings?
11. Do I have to pay extra(as a gift) to the staff or ebay to reactivate the listings?
12. I am taken for a ride by ebay? Either the staff is taking some kind of revenge or they want something from me.
13. Please somebody guide me!! I have lost lot of money and by the end of this month another bill for the shop will be ready by ebay without actually doing any business!
14. Please sellers I am in great trouble. Help me!!
15. Anybody knows about consumer courts? How do I go about it? Or ebay will compensate for this to me? Have naybody gone to a consumer court before?
16.I have given so many emails and wasted upto 5 hours on live chat in the hope that they will somehow help me, but to my frustration I am being harrassed. I have tried everything but to no result.
17. The chat says give email and the emails never get any reply.
18. Is there a procedure to go about it?
19. I have seen some members being suspended and then within some days there lsitings are again active!!
20 I have not done any crime? Still I am treated like a criminal!
21. Please, Please somebody guide me!! What should I do next? I am being mentally tortured by the staff! All my hard earned money is going to drains, I am so dipressed, I dont know what to do.
22. Have anybody gone through this before? Please guide me ,will be very oblized .
Thanks,
indiastorehandicrafts