sellercare@ebay.com wrote:
Dear members,
We will be happy to hear your queries/feedback/suggestions around this here. Please click 'reply' to post a message.
Regards,
Team eBay India.
there were some promises made to a seller before joining powership, that defects of item re. broken will be removed,
than if ebay covers than why claim is written as approv.ed , its defect should be removed ,
powership dose not remove if an item have scaratches , isnt that because of transit damage ?
if a buyer writes ,item not fiiting , received broken ,bad quality , than why feedback is not removed if shipped by powership, as if an item is broken than how will it fit.?
defects of late shipping - ebay should never demoralise a seller ,as a seller should get 3-5 days to ship an item , and defect shoulld only arise if seller dosent ship an item in 5 days ...now its the role of powership and other non powership courier partner to ship them , what can a seller do in that ?
ebay should rely on tracking details and should not ask pod from sellers...if its showing delivered , as else the seller feels cheated , as pod never arrives in 72 hours ..
ebay powership should have a tie up with lsp like firstflight,gojavas, delhivery, ecom,dtdc , dosdot,gati,and more
ebay claim team should ask a buyer always to attach pic if they raise a claim for item received not as described, or damaged item re.but to the contraray if product worh is less than 750 its not required by a buyer to attach pics.
its given in powership announcement page that there will be delay in powership pickup and connection in mp. than ebay should removed all timeline defects of sellers from this reason ,as its powership teams job and that was only promised in powership agreement .
iits good a dsr and feedback is not any worth now as per new seller standards, but give some air to breathe to sellers , as shipping defects are already showing too much, rather its a new policy so ebay should consider counting it from now on.and a seller should get time remaining to ship an item to get full ratings before every item on need to provide shipping details.,
i have many ideas for welfare of ebay and seller , - just one of them , ebay should themselves make all listings of all sellers from india live around the world in every country and ebay powership team should add the shipping cost as they want ...can increase sales by 500 percent or more in a single day...i can do it for ebay...
ebay should detuct tds from all sellers income so all money that is coming to a seller is tax paid.
ebay should deduct there fees before remittance that will decrease the turnover in a sellers accounts books ...thus he will save., ebay fees will also be safe.
ebay shoulld have an option of showing the sellers shop on facebook , twitter , whatsup, pinterest and youtube , and the link to pay will always be from ebay .ebays turonver will increase in days...in times ,
after sales ebay should give a buyer an option to add similar items to the bought item with shipping discounts , as will be shipped together .
there shoulld never be an unpaid item case policy , either its sold or not sold , nothing in between , as it is ahrassment on sellers and buyers , even many products goes out of stock wiuthout sellers knowledge , hence ebay himself loosing .
ebay should also give sellers packaging services the sellers just have to mark item nos on all items and the logistics and poiwership will do all packing and labelling.in proper branding boxes of ebay.as in many states and cities there are ban on use of plastic bags its an offence.so rather than plastic bags boxes should be used .
there should be a simple 2 second listing app. for sellers , like fwd an pic and title and qty on whatsup rest ebay will do to list it.
there should be no option of feedback rather there should a return tab on sellers page.like it keep it .so simple tag line.
