Hi,
I have tried to contact eBay customer support through email twice and once over chat, only thin I received back is an automated acknowledgement of issue.
I made a payment using ICICI online transfer on 2nd May of Rs. 1144.20. Which did not reflect in eBay for some reason at that time. Then I paid the fees using my credit card which was reflected there quickly. Now the problem is the money has been deducted from my ICICI bank account too.
So its like I have paid twice. once using credit card and once using online transfer BUT eBay is only showing payment received only once. I should have had the credit of additional Rs 1144.20 .
The details of my online transfer is as follow:
Biller: EBAY INDIA PVT. LTD. PAISAPAY-BAAZEE SELLER C/O BAAZEE.COM INDIA PVT. LTD 462 S B MARG, LOWER PAREL - 400 013
Consumer Details 0 Payment Details
Payment Id 222787719
Amount (Rs) INR 1,144.20
Date of Payment 02/05/2011
Debit Account *******844
Payment Status Success
Payment Remarks ebayApril2011
I have verified with my bank and they have verified that the payment indeed has been made successfully to eBay.
Can you please have a look at it as my payment to eBay has gone missing and I am not feeling too happy about it
either.
I will have to seriously give second thoughts about using eBay if I loose all my profits like this.
I want answers NOW..